You’ve undoubtedly heard all the hype about the volume of data doubling every two years. The sad fact is that first, it’s true and second, 50% of data is coming from external (read: less controllable) sources. That means it’s getting harder and harder to find the forest (read: business insight) for the trees. Wouldn’t it be great if you had a data catalog that could show you exactly what data you have across your entire organization?
As I revisit some of my most recent conversations on digital disruption with automotive and logistics CIOs, it has become apparent to me that they are all working on proposals on how to change their organizations’ business models. Design, test, sell and service a car every 5,000 miles is no longer good enough and orchestrating... more
Many Financial Institutions are going through a major Digital Transformation, putting the Customer at the heart of the business has never been more important. With the capabilities of the Customer360 approach driving Digital Transformation, institutions can realize the value of their transformation objectives quickly and provide a platform for sustained future growth. What’s happening around... more
Digital Transformation has become a major agenda item for many Insurance institutions. In a recent blog, I looked at Digital Transformation for Retail Banking (link here). In this blog, I wanted to explore what I see happening in the world of Insurance and the role that data plays in this industry. My view has been... more
Transformation is one of those buzzwords of the moment usually preceded by Digital, BSS or OSS. It’s at this point that many people start to debate what it actually means. Once you are past that discussion the business must concern itself with how can we transform. To achieve a successful transformation, like any journey, before... more
Digital transformation has lowered barriers to entry for businesses in so many ways. Apple was able to sell digital content in a way that disrupted both online and brick-and-mortar businesses. Healthcare is about to be transformed (again) by the use of sensors to capture and analyze data to improve patient outcomes. Both the banking and... more