Since the beginning of the global pandemic in 2020, grocery retail has experienced increased demand, especially when it comes to digital sales channels, and uncovered new opportunities. According to an Adobe study of over 1,000 U.S. consumers, online grocery shopping grew by 230% compared to pre-pandemic levels. Also, e-commerce sales at Kroger, the largest U.S.... more
As part of digital transformation initiatives in global trade, organizations are adopting cloud applications to automate and digitize their supply chain management. Electronic Data Interchange (EDI) is the holy grail for B2B communications and plays a critical role in supply chain modernization efforts. According to Forrester Research, the total number of global EDI transactions will... more
What is product information management? Product Information Management (PIM) is the process of managing product master data, associated information like descriptions and labels, and digital assets such as pictures and videos required for multichannel selling. PIM is relevant to both business-to-consumer (B2C) and business-to-business (B2B) companies, across industries that are marketing and selling products through... more
Supply chain leaders were already being tested in recent years by volatile market trends, rapidly changing customer demands, and new and emerging risks to supply chain disruption. The new reality of the global pandemic has introduced even more challenges for supply chain management. Although making use of agility and operational business insights to build supply chain resilience has long been a priority for CPOs, CFOs, and supply chain executives, the pandemic has increased the urgency: 31 percent of CFOs indicated supply chain issues rank as one of... more
In a recent Product Experience Management (PxM) blog, I discussed how PxM relates to Product Information Management (PIM) and Master Data Management (MDM), and how it can drive success in digital marketing and ecommerce. In this blog, I will share some innovative best practices from smart brands that use PxM for increased customer engagement, loyalty,... more
In my last blog about Product Experience Management (PxM), I talked about the difference between Product Information Management (PIM) and PxM, and who benefits from optimizing customer experience with personalized, contextualized and emotionally engaging product content. However, for successful PxM, digital marketing and ecommerce must connect product content with insights into their customers’ profiles and their supply chains. Customer Insights and Data Having a 360 view of customers is... more
Whether you’re talking to supply chain executives in manufacturing, in distribution, or in retail, the pain points are the same: If they’re sourcing products or services from multiple vendors, they must address some or all of these five challenges to supplier information management. No trusted view: Supply chain executives struggle to get a... more
Procurement Costs Supplier management can be expensive. Did you know that companies could save up to $6 million annually in supplier spend by leveraging trusted supplier data quality? * Cost efficiency, cost reduction, and spend analytics continue to be among the top business priorities in supply chain management (SCM) and procurement. According to Deloitte’s 2019... more
In a world of complex and integrated supply chains, your business’ success hinges on your supplier relationships. The way you interact with them is changing. Today, suppliers are viewed as strategic partners, which can help gain competitive advantages. In fact, procurement leaders consider supplier collaboration as the second most important area of focus after consolidating... more
If you are in supply chain, procurement or supplier management, you are probably aware of “The five data-driven supply chain killers”. But do you know how to fix them? A great chance to dive deeper will be Informatica World 2016, taking place from May 23-26, 2016 at Moscone West in San Francisco. You’ll get all... more