Pete is a smart guy. He has 15 years of experience in e-business and was hired to help his new company achieve their ambitious sales and e-commerce targets and support the execution of their data-driven digital transformation strategy. After listening to customers, employees and partners, he concludes his company can only grow the e-business with... more
Last time I talked about how benchmark data can be used in IT and business use cases to illustrate the financial value of data management technologies. This time, let’s look at additional use cases, and at how to philosophically interpret the findings. So here are some additional areas of investigation for justifying a data quality based... more
A mid-sized insurer recently approached our team for help. They wanted to understand how they fell short in making their case to their executives. Specifically, they proposed that fixing their customer data was key to supporting the executive team’s highly aggressive 3-year growth plan. (This plan was 3x today’s revenue). Given this core organizational mission... more
Recently, I presented a Business Value Assessment to a client. The findings were based on a revenue-generating state government agency. Everyone at the presentation was stunned to find out how much money was left on the table by not basing their activities on transactions, which could be cleanly tied to the participating citizenry and a... more
To truly manage data as a valued enterprise asset, data governance must be managed as a business function like finance or human resources. A finance function is comprised of multiple core business processes such as accounts payable, accounts receivable, payroll and financial planning. So to manage data governance as a function, what are the core... more
The next facet on the tour of our data governance framework can be one of the most frustrating for those driving data governance efforts within their organization: Measurement. The concept of data governance has experienced a boost in credibility over the past few years. Many business leaders finally acknowledge the need to transform their organizations... more