Tag "Product Experience Management"

AI-Powered Automation and Refreshed UI—What’s New in Product 360 10.1?

We are excited to kick off the new year with the availability of Product 360 10.1. This new release offers refreshed user interfaces, AI-powered classification capabilities, and a rich set of cool features and innovations to bring user experience to the next level. The global pandemic has further accelerated the shift towards digital commerce. “Contactless,”... more

Digital Commerce Trends Impacting Product Experience in 2021

One of the biggest takeaways from 2020 has been the accelerated shift towards digital commerce channels due to the global COVID-19 pandemic. “Contactless” shopping has quickly become a key consumer request across sales channels and e-commerce continues to grow at a speedy rate despite global economic uncertainty. The themes of this year’s National Retail Federation (NRF)... more

An Omnichannel Commerce Approach: What You Should Know

Omnichannel commerce was a consistent trend in 2019 and will continue to be a major aspect of customer experience (CX) strategy for brands and retailers in 2020. According to a Google report, 83% of U.S. shoppers who visited a store in the last week used online search before going to the store. And about 45%... more

4 Innovative PxM Best Practices from Smart Brands and Retailers

In a recent Product Experience Management (PxM) blog, I discussed how PxM relates to Product Information Management (PIM) and Master Data Management (MDM), and how it can drive success in digital marketing and ecommerce. In this blog, I will share some innovative best practices from smart brands that use PxM for increased customer engagement, loyalty,... more