Tag "MDM"

Want Frictionless Customer Experiences? You Need Seamless Data Exchange

Regardless of the industry, organizations of all sizes realize they need to deliver frictionless experiences across business silos and touchpoints from mobile devices to traditional call centers to increase customer acquisition, satisfaction, and retention. In fact, 61% of respondents to IDC’s state of the chief data officer (CDO) survey [1] said that customer experience was... more

Do You Have the Right Capabilities For Your Master Data Requirements?

Read the 2021 Gartner Critical Capabilities for Master Data Management Solutions  Although you may already be familiar with the Gartner Magic Quadrant reports—they are the most widely known and viewed evaluations of vendors in different markets—Gartner also publishes complementary Critical Capabilities research that compares vendors’ capabilities based on rigorous analysis and a highly structured methodology.  To explain How Products and Services Are Evaluated in Gartner Critical Capabilities, Gartner states: ... more

The latest Gartner Magic Quadrant for Master Data Management Solutions is Out—and Informatica is a Leader Again

I am very excited to share that Gartner has released its 2021 Magic Quadrant (MQ) for Master Data Management (MDM) Solutions report this week, and have named Informatica a Leader for the fifth time in a row. The report positioned Informatica furthest on both the “ability to execute” as well as the “completeness of vision.” This achievement is truly a proud moment for us and a great validation of our innovation and our customers’ ability to succeed... more

Four Critical Success Factors to Deliver Rapid Business Value with Your Master Data Management Implementations

Taking A Modern Approach So Your MDM Implementations Aren’t Lengthy, Difficult, or Costly  Master Data Management (MDM) implementations have successfully delivered value across nearly every industry, sector, and geography.  MDM has been a staple in data architectures for over 20 years and is recognized as a mature technology—but that doesn’t mean it’s stopped evolving.  What is Master Data Management?  Organizations... more

Data 4.0: A New 360-Degree Perspective With Master Data Management

We’ve been on an exponential path with data over the last decade. During Data 1.0, we used data to drive specific business applications and those applications managed master data. Data 2.0 saw data supporting enterprise-wide business processes and we used master data management (MDM) tools to ensure consistency of master data across applications. And in... more

Informatica Named a 2020 Gartner Peer Insights Customers’ Choice for Master Data Management Solutions

Our customers are at the heart of our success. That is to say, here at Informatica we realize that without our customers’ success, guidance, and innovative use of our solutions, our continued industry leadership would not be possible.   And it is because our customers have shared their experiences that Informatica has been recognized as a Customers’... more

MDM SaaS: Five Things You Need to Know

I’m often asked about the differences between software as a service (SaaS)-based master data management (MDM) and on-premises MDM. The answer is not that simple and requires a bit of explanation. To understand this better requires an explanation of what SaaS is, as well as why companies choose it rather than an on-premises solution. Let’s... more

Reference Data Management: 3 Key Benefits to Consider

Organizations are constantly looking for ways to generate more revenue, cut costs, and improve efficiencies. To that end, many are streamlining data management by using a master data management (MDM) strategy to provide a single, consistent view of business data across the enterprise. MDM removes disparate, duplicate, and conflicting information to simplify reporting and business intelligence... more

Leadership and Vision: Why Informatica is in the Best Position to Help Organizations Succeed

Leadership and vision are two critical tenets of a successful business. While leadership is about focusing attention on what matters most to customers, vision is about how we deal with today’s realities, as well as how we address the future. Vision represents who we are and what we stand for. Leadership and vision—and how they... more

Become CX Obsessed in 5 Easy Steps

Lessons learned from Informatica’s 2nd Annual CX VIP Summit Do you wake up thinking about your customers? Are you obsessed with Customer Experience (CX)? Every time a customer engages with your brand—be it at a retail store, check-in counter at a hotel, registration desk at a hospital, online via your website or mobile device—they are... more