Tag "Master Data Management"
According to Accenture – 2013 Global Consumer Pulse Survey, “85 percent of customers are frustrated by dealing with a company that does not make it easy to do business with them, 84 percent by companies promising one thing, but delivering another; and 58 percent are frustrated with inconsistent experiences from channel to channel.” Consumers expect... more
Over 100 hardcore data quality professionals gathered at IDQ Summit 2014, held in Richmond, Virginia from 10/6 – 10/9. The agenda was fully packed. Over 40 sessions were launched during the two-day main conference period. In addition, there were two full-day of tutorials being held before and after the conference, covering topics from data quality... more
In the old days, data quality process was executed as a one-way process: IT gets access to raw data and builds lineage and mapping for the data, then passes them to business analyst to perform analysis. Often time analyst finds the data she received are not up to the required standard so she ends up spending... more
As I browsed my BBC app a few weeks ago, I ran into this article about environmental contamination of oil wells in the UK, which were left to their own devices. The article explains that a lack of data and proper data management is causing major issues for gas and oil companies. In fact, researchers... more
In almost all cases, poor quality master data is not a laughing matter. It can directly lead to losing out on millions either through excess costs or lost opportunity. However, there are occasions where poor data has a lighter side. One such case happened in the mid ‘90s whilst I was implementing ERP for a... more
Recently, I talked with a company that had allocated millions of dollars for paid social media promotion. Their hope was that a massive investment in Twitter and Facebook campaigns would lead to “more eyeballs” for their online gambling sites. Although they had internal social media expertise, they lacked a comprehensive partnership with IT. In addition,... more
In both Europe and North America, there’s something profoundly different about today’s Utility Bill. Today’s bill goes well beyond the amount of money you owe for service that month. Today your Utility Bill is full of DATA. Perhaps it contains baseline analytics around usage and temperature, over a twelve month span. Perhaps it contains additional... more
As mentioned in my post describing the major business processes that comprise a data governance function, the Measure and Monitor processes i) capture and measure the effectiveness and value generated from data governance and stewardship efforts, ii) monitors compliance and exceptions to defined policies and rules, and iii) enables transparency and auditability into data assets... more
As mentioned in my post describing the major business processes that comprise a data governance function, the Apply processes aim to operationalize and ensure compliance with all the data governance policies, business rules, stewardship processes, workflows, and cross-functional roles and responsibilities captured through the Discover and Define process stages.
As mentioned in my post describing the major business processes that comprise a data governance function, the Define processes documents data definitions and business context associated with business terminology, taxonomies, relationships, as well as the policies, rules, standards, processes, and measurement strategy that must be defined to operationalize data governance efforts. This process runs parallel... more