Cancer. I don’t think there is a single person—a friend, family member, neighbor, co-worker or our own selves—whose life hasn’t been, or will not be, touched by cancer. And cancer is a scary thing. The word alone elicits fear, uncertainty, and loss. At the same time, many groups and organizations offer hope, strength, and resources... more
Leveraging Customer 360 Data for Strategic Decisions In God we trust, all others must bring data. That saying is particularly true when it comes to making decisions about how to best interact with and sell to customers. Most of our daily decisions are based on gut – our innate ability to determine right from wrong,... more
To Build a Better Provider Network, Start with Better Data About Your Providers There are a lot of reasons healthcare payers want to build optimal provider networks. An optimal provider network is smarter: it lets payers synthesize data from many different systems, including recruiting, credentialing, claims, reimbursements, utilization, quality, fraud detection, and more. With an... more
Master Data Management (MDM) is making a big impact in delivering real business value and allowing companies to unleash the power of their data across the enterprise. Because MDM solutions help business users to trust data across all systems in use, they can be applied to many data domains including customer intelligence (individual or organization),... more
Whether you’re talking to supply chain executives in manufacturing, in distribution, or in retail, the pain points are the same: If they’re sourcing products or services from multiple vendors, they must address some or all of these five challenges to supplier information management. No trusted view: Supply chain executives struggle to get a... more
I’m delighted that Christopher J. Donovan, MBA, the Executive Director, Enterprise Analytics, and Andrew W. Proctor, Senior Director, Enterprise Analytics with Cleveland Clinic, will be presenting at this year’s HIMSS Annual Conference & Exhibition in Orlando—one of the largest gatherings of Health IT professions, clinicians, executives and vendors from around the world. Their topic is “Communicate... more
Marketers and boardrooms are reviewing their customer experience strategies for 2019. A recent Forbes article looks at seven priority issues for marketers, all of which are focused on customer experience, customer insights, and personalization. While Gartner forecasts that by 2020, more than 40 percent of all data analytics projects will relate to an aspect of... more
I’ve been at Informatica for nearly four years. Even in that relatively short time, it amazes me how quickly data has become much more strategic to companies. The entire industry is much more sophisticated. And during my time here, I’ve picked up a lot about the “hows” of strategically managing data. In honor of my... more
I’m delighted that Kim Jackson, Vice President, Products, Strategy and Governance at Providence St. Joseph Health (PSJH) will be presenting at this year’s HIMSS Annual Conference & Exhibition in Las Vegas – one of the largest gatherings of Health IT professions, clinicians, executives and vendors from around the world. Her topic is Breaking Down Barriers... more
Plain old ‘Real time search’ in MDM is not only a thing of the past but also proved to be frustratingly elusive without spicing it up with some ‘smartness’. Informatica MDM, as always, is leading the way with its smart search capabilities. You can technically ‘Googlize’ the master data entities for your data stewards. It... more