If you’re like me, you’ve been sheltering in place at home for the past eight months and you’re on your fourth round of watching “Star Trek: The Next Generation.” Okay, maybe that’s just me, but if there’s one thing I take away from 2020, it’s that when times are uncertain, we can always lean on... more
We all know that customer experience is pivotal for attracting and retaining customers in the banking industry. I recently had an interaction with my bank that brought this home in a big way. A few weeks ago, my iPhone’s Face ID failed to work, causing me to be locked out of my bank’s services. As... more
Data modernization and digital transformation: two major initiatives of the last five years for nearly every organization. For any organization, those terms may mean different things. However, at the end of the day, what they really mean can be summed up in one simple word: change. While change is never simple, especially when it impacts culture, data leaders know that a trusted foundation of governed... more
Since the COVID-19 pandemic hit, we’ve seen organizations around the globe accelerate their digital transformations. Companies are engaging with their customers in a different way in the new digital world, building new operating models to bring new products and services to market, and even thinking of new business models to execute their new ideas. All... more
AXA XL is the property and casualty (P&C) and specialty risk division of multinational insurance giant AXA. It is known for resolving even the most complex risks for its customers, which range from mid-sized firms to the world’s largest multinationals. I run the digital transformation initiative at AXA XL. I’m going to tell you about... more
Succeeding in a New World of AI-Powered Intelligent Data Management I want to first acknowledge all the challenges and hardships that everyone is experiencing around the globe—both personally and professionally—with a special thank you to all the heroes out there on the front lines. From all of us at Informatica, we hope you, your family... more
Co-authored with Rob Karel, VP, Strategic Marketing Initiatives. The concept of data interoperability is nothing new. For decades, organizations have been working toward improving interoperability. Firms of all shapes and sizes have focused internally on “integration,” ensuring their siloed internal systems, databases, applications, clouds, and mainframes could pass data back and forth by leveraging a... more
More and more aspects of life and work are becoming digitized. The world has awakened to the value of the massive amounts of data that this new reality generates. Data is arguably the most critical asset across an organization—and companies that leverage it to increase revenue, reduce costs, and gain competitive advantage are the best... more
Healthcare has long been a top priority for citizens and governments alike, and for all the right reasons – from curtailing the cost of healthcare, delivering optimal patient care, protecting patient data, to IT modernization and digital transformation of our healthcare system. After all, nothing is more important than our health. And this realization often... more
If you’ve been following my blog, I bet you’re catching onto a common theme: I love to discover and brag about our amazing customers and share their stories! For more than 25 years, we’ve seen how over 9,500 customers deliver data-driven innovation to their organizations. Their initiatives range from next-generation analytics (most recently through cloud... more