We’ve seen a tremendous amount of innovation in data and analytics over the last 20 years. From Data 1.0, where data was limited to bespoke applications. To Data 2.0, where data was unlocked and brought in for enterprise reporting, data warehouses, and data marts. To Data 3.0, where organizations started innovating with broad-based data-driven transformations.... more
We’ve been on an exponential path with data over the last decade. Data 1.0 was when we used data to drive specific business applications. Data 2.0 was the aggregation of data to support enterprise-wide business processes. And in Data 3.0, we used data to power our digital transformation journeys. Today, with increasing demands and the... more
Over the last few years, the phrase “Data drives all business transformation” has been ubiquitous and probably over-used in different contexts (I plead guilty to that charge as a data and analytics professional). But as we all collectively grapple with personal and professional challenges in the interesting times we are living in now, the importance... more
Data preparation is what every AI and machine learning project needs right now. Roughly speaking, data preparation involves cleansing and transforming data before it’s used in analytics. To explain why it’s so important, let’s take a step back to an ancient board game. Go is a popular board game with origins in Asia. The aim... more
We all know by now that AI needs large amounts of data to increase the power of predictive analytics, but with the exponential growth in data, data in turn needs AI. I live a mile from the Pacific Ocean where some of the greatest athletes surf some of the largest waves in the world at... more
As any student in design school can tell you, the first design principle you come across is “KISS” (Keep It Simple, Stupid). This acronym, attributed to the late Lockheed Skunk Works lead engineer Kelly Johnson, is best understood if you remember that Lockheed’s products were often designed to be used in the theater of war.... more
Earlier this year, Alex Tim and I delivered a workshop at the UX STRAT conference in Amsterdam. We developed our “AI Design for Enterprise Products” workshop for UX designers across industries, and centered around our experience working on CLAIRE, Informatica’s cutting edge AI technology featured in many of the company’s products. We spent the majority... more
Algorithmic decision making has become prevalent in systems such as online search, social media, productivity software, and autonomous vehicles. While these intelligent systems powered by AI offer tremendous benefits, the algorithmic decision making behind them often feels like a mystery. Without giving much thought to it, I used to blindly follow my friends’ activities on... more
“I wonder, he wondered, if any human has ever felt this way before about an android.” – Philip K. Dick, Do Androids Dream of Electric Sheep? If we are living through the era of the next industrial revolution—as many claim—Artificial Intelligence (AI) is surely its main driving engine. It is difficult to think of an... more
No two days are ever the same for our UX team, but not a single day passes without at least one discussion about AI-enabled experiences, whether we’re comparing the advantages of using a chatbot as a personal assistant for our customers, prototyping what happens when we add CLAIRE -driven recommendations to enhance users’ daily tasks,... more