Tag "Chief Data Officer"

Building a Community of Chief Data Officers

Data is more strategic than ever before, and data leaders are also increasingly critical to the success of their organizations. Those leaders are now taking on broader and more business-oriented roles, [1] expanding from acting as governance gurus to assuming the mantle of digital innovator, operational optimizer, or analytics champion. With this transformation in mind,... more

Data means business: A practical guide for business leaders who want to learn how to use data strategically

Having spent the better part of my career in the data space—14 years with Pfizer as Director of Global Data Management, and now 9 years with Informatica as VP of Data Governance—data is clearly an area I’m passionate about. So I was intrigued when I heard that someone who I think very highly of—Barry Green,... more

Want Frictionless Customer Experiences? You Need Seamless Data Exchange

Regardless of the industry, organizations of all sizes realize they need to deliver frictionless experiences across business silos and touchpoints from mobile devices to traditional call centers to increase customer acquisition, satisfaction, and retention. In fact, 61% of respondents to IDC’s state of the chief data officer (CDO) survey [1] said that customer experience was... more

Chief Data Officers: The Opportunity for Greater Data Use

In my recent blog post, I wrote about the priorities and challenges of chief data officers (CDOs) in the financial services industry, as reported in IDC’s state of the chief data officer (CDO) survey commissioned by Informatica.[1] In this blog, I will look at the opportunity for greater use of the data collected by organizations.... more

Chief Data Officers: A Financial Services Perspective

In my last blog, I wrote about the challenges and opportunities for the four archetypes of data leadership identified in IDC’s state of the chief data officer (CDO) survey [1] commissioned by Informatica. In this blog, I will look at the priorities and challenges reported by chief data officers in the financial services industry. The... more

The Changing Role of Data & the Chief Data Officer

Since the COVID-19 pandemic hit, we’ve seen organizations around the globe accelerate their digital transformations. Companies are engaging with their customers in a different way in the new digital world, building new operating models to bring new products and services to market, and even thinking of new business models to execute their new ideas. All... more

Chief Data Officers: Challenges and Opportunities

In my last blog, I wrote about the four archetypes of data leadership identified in IDC’s state of the chief data officer (CDO) survey [1] commissioned by Informatica. In this blog, I will dive deeper into the challenges and opportunities for each of those archetypes (Governance Gurus, Operational Optimizers, Analytics Champions, and Digital Innovators). For... more

Chief Data Officer (CDO): One Job, Four Roles

In my last blog, I wrote about how chief data officers are now being recognized as business leaders, as shown in IDC’s survey, “Chief Data Officers: The New Business Leaders,” [1] commissioned by Informatica. In this blog, I will dive deeper into the survey results; specifically, the discovery that a CDO’s job consists of four... more

CDO Leadership Skills That Matter

In this era of data-driven business initiatives, many chief data officers (CDO) are focused on driving new revenue opportunities, increasing efficiencies, and reducing costs as much as minimizing risk and ensuring compliance. Data governance and data management strategies often center on delivering greater value to the business. But even the best-designed strategy may fail if... more