Data is more strategic than ever before, and data leaders are also increasingly critical to the success of their organizations. Those leaders are now taking on broader and more business-oriented roles, [1] expanding from acting as governance gurus to assuming the mantle of digital innovator, operational optimizer, or analytics champion. With this transformation in mind,... more
The past year has forced organizations around the world to adapt to new ways of working. Women in particular have been disproportionately affected by these changes. According to the 2020 Women in the Workplace study sponsored by McKinsey & Company and Lean In, one in four women are contemplating what many would have considered unthinkable... more
Regardless of the industry, organizations of all sizes realize they need to deliver frictionless experiences across business silos and touchpoints from mobile devices to traditional call centers to increase customer acquisition, satisfaction, and retention. In fact, 61% of respondents to IDC’s state of the chief data officer (CDO) survey [1] said that customer experience was... more
“What’s in it for me?” As a CDO, that’s the key question you need to answer when building out your data governance strategy. In my work with customers, everyone from C-level executives to data practitioners describes a new charter within data governance. While controlling risk and overseeing compliance are still priorities, CDOs are now also... more
In my last blog, I wrote about how chief data officers are now being recognized as business leaders, as shown in IDC’s survey, “Chief Data Officers: The New Business Leaders,” [1] commissioned by Informatica. In this blog, I will dive deeper into the survey results; specifically, the discovery that a CDO’s job consists of four... more
IDC’s State of the Chief Data Officer (CDO) survey [1] commissioned by Informatica found that CDOs are the new business leaders. (Traditionally, CDOs are senior executives who are responsible for data governance and management.) In the survey, nearly 60 percent of CDOs report to a business leader, and the most common organizational hierarchy structure is reporting into... more
In this era of data-driven business initiatives, many chief data officers (CDO) are focused on driving new revenue opportunities, increasing efficiencies, and reducing costs as much as minimizing risk and ensuring compliance. Data governance and data management strategies often center on delivering greater value to the business. But even the best-designed strategy may fail if... more
Over the last several months, I’ve had the opportunity to be involved in discussions with chief data officers (CDOs) about how they are dealing with the impact of the COVID-19 pandemic. Across industries, there are three key themes that have consistently surfaced. Dealing with the Initial Shock A crisis such as a global pandemic creates... more
To do their jobs well, people across an organization need quick and easy access to data they can trust. By providing that access, CDOs enable organizations to identify new opportunities, introduce operational efficiencies, and build new products and services to grow revenue. But many of the people needing access lack technical skills. So, how can... more
Even Fortune 500 companies face challenges when making data widely accessible to constituents. All too often, organizations lack protocols to be able to accurately track who is using data and for what purpose. A large defense contractor described a daily challenge faced by its analytics community of some 600+ data analysts and scientists, who were... more