Tag "banking"

Why Digital Transformation Needs Customer360

Many Financial Institutions are going through a major Digital Transformation, putting the Customer at the heart of the business has never been more important. With the capabilities of the Customer360 approach driving Digital Transformation, institutions can realize the value of their transformation objectives quickly and provide a platform for sustained future growth. What’s happening around... more

The Role of Data in Mergers and Acquisitions

Merger or Acquisitions (M&A) are still hot topics in 2016, and probably also 2017, so I thought I’d look at the role Data now plays in helping drive value as part of a Merger or Acquisition process. The importance of managing post Merger and Acquisition data It can be argued that the Merger and Acquisitions... more

Building Capabilities That Future Proof Your Data Management Investment

I had the pleasure of attending a presentation by a vice president of a regional bank. He led the presentation with this statement, “What is important to our customer is important to our Bank”. Customer success is a key factor for any business, but banks are finding it necessary to compete in today’s environment. This... more

GDPR – 3 Months Down, 21 to Go

Since the General Data Privacy Regulation (GDPR) was formally announced as being a regulation from 25th May 2018 onwards, 3 months have passed. So what’s happened in that time? Differing responses to GDPR So depending on which part of the business you’re in, the initial response seemed to have been somewhere between panic and apathy.... more

GDPR: Does Brexit change anything?

The recent UK referendum vote to leave the EU (Brexit) doesn’t change the need for Financial Services institutions to become GDPR (General Data Protection Regulation) compliant by May 2018. Doesn’t ‘Brexit’ change all this for UK Financial Services institutions? In the short term the answer is NO! UK Financial Services institutions are still going to... more

The Rise of the GDPR Data Lake

The new EU data privacy regulation, GDPR (General Data Privacy Regulation), is driving the need for a Data Lake to hold the volumes and types of customer data required to be covered by the regulation. What is GDPR? GDPR is the new EU data privacy regulation that comes into force in May 2018 and requires... more