Transformation is one of those buzzwords of the moment usually preceded by Digital, BSS or OSS. It’s at this point that many people start to debate what it actually means. Once you are past that discussion the business must concern itself with how can we transform. To achieve a successful transformation, like any journey, before... more
B2B data exchange is the equivalent of the electronic face, communications hub and marketplace to the companies with whom you need to do business including suppliers, wholesalers and distributors. And right now, many legacy B2B systems can only deal with EDI and limited data types -- sometimes excluding mobile, big data, and other international features.
B2B is not only manufacturing or commerce-related. Other examples include electronic health records, HL7 and payer activities in healthcare, SWIFT in Financial Services, and subrogation in Insurance
This is a guest post by Tom Petrocelli, Research Director of Enterprise Social, Mobile and Cloud Applications at Neuralytix A product is not just an object or the bits that comprise software or digital media; it is an entire experience. The complete customer experience is vital to the overall value a customer derives from their... more