Insurance is a highly competitive business that hinges on providing the right products and industry-leading service to customers. Accurate data is the lifeblood of this business. To overcome their struggle with fragmented data across product lines, functions and channels, a leading US-based insurance company has built a world-class information management practice to enable the company to quickly collect and analyze data, whether it is financial, claims, policy or customer data.
...when coupled with the word “data”, “dark” is anything BUT sinister...
Throughout the lifecycle of a consumable product, many parties are constantly challenged with updating and managing product information, like ingredients and allergens. Since December 13th, 2014, this task has become even more complex than before for companies producing or selling food and beverage products in the European Union due to the new EU 1169/2011 rules.... more
The verdict is in. Data is now broadly perceived as a source of competitive advantage. We all feel the heat to deliver good data. It is no wonder organizations view Analytics initiatives as highly strategic. But the big question is, can you really trust your data? Or are you just creating pretty visualizations on top... more
Last week, I spent three days at Retail’s Big Show hosted by the National Retail Federation (NRF) in New York City. This annual event gives retailers the opportunity to network with their colleagues from all over the world. In addition, they get the chance to interact with technology vendors that can help them improve their... more
A friend of mine recently reached out to me about some advice on CRM solutions in the market. Though I have not worked for a CRM vendor, I’ve had both direct experience working for companies that implemented such solutions to my current role interacting with large and small organizations regarding their data requirements to support... more
I have to admit I am a huge and longtime Mixed Martial Arts (MMA) fan. Even before MMA became main stream, I have followed and studied traditional martial arts from Tae Kwon Do, Judo, Boxing, Wrestling, and Jujitsu since I was a young lad. Given I hate pain, I am glad I call myself a... more
I recently refinanced an existing mortgage on an investment property with my bank. Like most folks these days, I went to their website from my iPad, fill out an online application form, and received a pre-approval decision. Like any mortgage application, we stated our liabilities and assets including credit cards, auto loans, and investment accounts... more
There is a new “Band Wagon” out there and it’s not Big Data. If you were at this year’s CES Show this past week, it would have been impossible even with a “Las Vegas-size” hangover not to have heard the hype around the Internet of Things (IoT). The Internet of Things includes anything and everything... more
Once upon a time, there were 3 Information Architects working in the financial services industry, each with different firms and backgrounds but all responsible for recommending the right technology solutions to help their firms comply with industry regulations including ongoing bank stress testing across the globe. Since 2008, bank regulators have been focused on measuring... more