Business Beware! Corporate IT Is “Fixing” YOUR Data

It is troublesome to me to repeatedly get into conversations with IT managers who want to fix data “for the sake of fixing it”.  While this is presumably increasingly rare, due to my department’s role, we probably see a higher occurrence than the normal software vendor employee.  Given that, please excuse the inflammatory title of... more

Becoming a Revenue Driven Business Model through Data is Painful for Government Agencies

Recently, I presented a Business Value Assessment to a client.  The findings were based on a revenue-generating state government agency. Everyone at the presentation was stunned to find out how much money was left on the table by not basing their activities on transactions, which could be cleanly tied to the participating citizenry and a... more

Data: The Unsung Hero (or Villain) of every Communications Service Provider

Analyzing current business trends helps illustrate how difficult and complex the Communication Service Provider business environment has become. CSPs face many challenges. Clients expect high quality, affordable content that can move between devices with minimum advertising or privacy concerns. To illustrate this phenomenon, here are a few recent examples: Apple is working with Comcast/NBC Universal... more

Is Your Social Media Investment Hampered by Your “Data Poverty”?

Recently, I talked with a company that had allocated millions of dollars for paid social media promotion. Their hope was that a massive investment in Twitter and Facebook campaigns would lead to “more eyeballs” for their online gambling sites. Although they had internal social media expertise, they lacked a comprehensive partnership with IT. In addition,... more