Topic "Solution"

People are from Earth, Artificial Intelligence is from Mars (with Alex Tim)

Last week I had to change the date for an upcoming flight, so I called the airline. The digital assistant asked me; “Please say your confirmation code.” My confirmation code included the letter ‘S’. I had to repeat the code several times before I finally gave up. The machine just couldn’t figure out if I... more

‘Backstage’ with the Cubs: How Data Drives Success at Wrigley Field

It’s hard not to like the travel side of my job. I get to meet customers and peers, attend conferences and events, and share experiences around data and digital transformation. But, as a rabid baseball fan, my September trip to Chicago was really special: I took a “backstage” tour of Wrigley Field with Chicago Cubs... more

Analytics Results May Reflect the Wrong Definition of Success

Everyone wants their businesses to become data-driven enterprises. The potential rewards are to compelling to ignore – including improved visibility into customers, markets and operations, the ability to predict what’s coming, and new paths to innovation. However, as with all good things, there’s a risky side as well – namely, that business leaders may drink... more

Defining the Role of Chief Data Officer (CDO): Process and Data Ownership

*Guest post by Barry Green, Chief Data Officer (Interim) at Bank of Ireland Policy Next Steps Many assume that the Chief Data Officer’s (CDO) policy and data management are relatively well understood. This broadly includes governance, quality and controls, modelling & architecture, usage & flows and key domains. It is the ‘how’, which causes the issues. This... more