The US Department of Labor (DOL) released a goal statement in FY20 that “By September 30, 2021, the Unemployment Insurance (UI) improper payment rate will be 9.0 percent.” This was against the backdrop of earlier congressional testimony by Scott S. Dahl, DOL’s Inspector General, estimating $26 billion in improper payments made through the UI program... more
Since the COVID-19 pandemic hit, we’ve seen organizations around the globe accelerate their digital transformations. Companies are engaging with their customers in a different way in the new digital world, building new operating models to bring new products and services to market, and even thinking of new business models to execute their new ideas. All... more
Improper payments have been a growing challenge for government entities as they work to support citizens in times of crisis. In 2019, over $175 billion in improper payments were issued by the Federal Government. That’s a 15% increase from 2018. Underlying factors around improper payments are not always due to fraud—inaccurate citizen data, coding errors,... more
State and municipal governments are struggling with a data deluge now more than ever. As they grapple with the multitude of data sources now available to draw from to successfully manage the ongoing COVID-19 crisis, they are discovering large gaps in their ability to holistically leverage this data for their desired outcomes. Using spreadsheets and... more
From adolescence to adulthood, the ability to make sound decisions is one of the hardest milestones to achieve. We’re faced with decisions every day—everything from what we wear in the morning to the type of breakfast we choose to eat. In research at MIT on the cost-benefit conflict—which involves choosing between options that have both... more
With the US Office of Management and Budget’s (OMB) recent release of the Federal Data Strategy 2020 Year One Action Plan, there is now unprecedented opportunity in the coming decade to fundamentally change—for the better—the Federal Government’s approach to leveraging data as a strategic asset. The Action Plan, coupled with the 2019 OPEN Government Data... more
While engaging with multiple US Government agencies at our recent Informatica World Tour in Washington, DC, two things were made abundantly clear; data leaders have come a long way in beginning to leverage data as a strategic asset, but many also have a long way to go and face several strategic barriers which I’ll discuss.... more
From May 2018, the new EU General Data Privacy Regulation (GDPR) will require all Public Sector organisations to more effectively understand how they manage data on their citizens, contractors and staff. What does GDPR mean for Public Sector agencies? GDPR will introduce a new set of requirements on agencies around managing the privacy of data... more