Autonomous Vehicles are in the news every week. One Tesla crashed somewhere injuring its driver, one saved a life by driving it to the nearest hospital. Pilots are kicking off in a few cities. Does this not feel like we are on the way to a Star Trek economy? Soon the replicator will make our... more
Every morning you get out of your house parking tickets pile up on this one car you have seen sit in the same few spots in your street every day. What is going on? Well, car sharing. So a couple of your neighbors seem to enjoy the lack of commitment required to own a vehicle... more
Rather than focus singularly on traditional metrics such as Net Promoter Score, loyalty and satisfaction companies are racing to compete on customer experience. They are learning to extract valuable experience information from long-term relationship data. It’s not a coincidence that they use MDM to do it
In a prior post, “Your Car Does Not Lie”, I talked about the financial reasons why automotive OEMs want to derisk their business model by moving to a more predictable demand and technology model offered by sectors like insurance, business services, entertainment and logistics. A recent article in EurActive stirred my interest as it looked... more
Recently TechRadar published a post touting the advent of 5G coming to a town near you soon. The writer clearly indicated that throughput of the various payloads will greatly improve; as will power consumption and; most importantly, latency. After all, you do not want to rely on a vehicle braking fifty yards in front of... more
All of us have likely been in some sort of vehicular accident at some point in our lives. However, a 2009 NHTSA study showed that many of us do not report all bumps and dents because we do not want to admit to our spouses or insurance carriers that our erratic driving resulted in a... more
Back in the day (late nineties) I used to work in the purchasing, import and warehouse distribution of the largest automotive aftermarket import and distribution business in the US. Part of my job was to deal with suppliers like Mahle, ZF, Brembo, Lucas, TRW, etc. complaining to me every year about three things: OEMs are... more
Tailor Today…Baker Tomorrow Having grown up in Europe with parents who learned a trade protected by a guild, I always wondered how a person in the US could be in one profession today, pay for a business license and open another business tomorrow. Who would make sure what they produced was of good quality and... more