Topic "Industry"

The Data Governance Journey: One Purposeful Step at a Time

I recently had conversations with several data governance leaders who expressed concerns related to the scope of work involved in launching a data governance program. There are plenty of books and white papers promoting examples of robust programs with huge teams. And plenty of technology vendors, anxious to impress, tout the robust features available to solve... more

Chief Data Officers: A Financial Services Perspective

In my last blog, I wrote about the challenges and opportunities for the four archetypes of data leadership identified in IDC’s state of the chief data officer (CDO) survey [1] commissioned by Informatica. In this blog, I will look at the priorities and challenges reported by chief data officers in the financial services industry. The... more

Get a 360-Degree View of Students with Master Data Management

To successfully recruit and retain students in this post-pandemic era, universities are having to reimagine themselves. Data and digital services for students, faculty, and staff are central to that effort. To meet these demands, institutions need high-quality data that provides a seamless, 360-degree view of the educational lifecycle of a student across departments and functions,... more

Great Customer Experience in Financial Services Starts with Fit for Use Data

We all know that customer experience is pivotal for attracting and retaining customers in the banking industry. I recently had an interaction with my bank that brought this home in a big way. A few weeks ago, my iPhone’s Face ID failed to work, causing me to be locked out of my bank’s services. As... more

The Changing Role of Data & the Chief Data Officer

Since the COVID-19 pandemic hit, we’ve seen organizations around the globe accelerate their digital transformations. Companies are engaging with their customers in a different way in the new digital world, building new operating models to bring new products and services to market, and even thinking of new business models to execute their new ideas. All... more

Chief Data Officers: Challenges and Opportunities

In my last blog, I wrote about the four archetypes of data leadership identified in IDC’s state of the chief data officer (CDO) survey [1] commissioned by Informatica. In this blog, I will dive deeper into the challenges and opportunities for each of those archetypes (Governance Gurus, Operational Optimizers, Analytics Champions, and Digital Innovators). For... more

Fueling the Engine of Higher Education With Trusted Data

In the wake of the COVID-19 pandemic, universities need good data now more than ever. In my previous blog, I discussed the essential role that data-driven contact tracing plays in allowing post-secondary institutions to reopen safely. Being able to trust the data in the student information system, human resources, and finance to get a fully... more

The Essential Role of Data in Healthcare: Managing the COVID-19 Crisis and Recovery

We hear every day from virtually every one of our hospital customers and prospects that “If it’s not COVID related, we’re not doing it.” This is an understandable response when confronted by a crisis like we have never seen before. Healthcare providers are seeing massive decreases in revenue as they suspend elective procedures and routine... more

Chief Data Officer (CDO): One Job, Four Roles

In my last blog, I wrote about how chief data officers are now being recognized as business leaders, as shown in IDC’s survey, “Chief Data Officers: The New Business Leaders,” [1] commissioned by Informatica. In this blog, I will dive deeper into the survey results; specifically, the discovery that a CDO’s job consists of four... more

Chief Data Officers (CDOs): The New Business Leaders

IDC’s State of the Chief Data Officer (CDO) survey [1] commissioned by Informatica found that CDOs are the new business leaders. (Traditionally, CDOs are senior executives who are responsible for data governance and management.) In the survey, nearly 60 percent of CDOs report to a business leader, and the most common organizational hierarchy structure is reporting into... more