Topic "Industry"

The Role of Data in Digital Transformation in Insurance

Digital Transformation has become a major agenda item for many Insurance institutions. In a recent blog, I looked at Digital Transformation for Retail Banking (link here). In this blog, I wanted to explore what I see happening in the world of Insurance and the role that data plays in this industry. My view has been... more

Wholesaler Wasco Realizes Unique Omnichannel Customer Experience

This blog was originally published on osudio.com. Customer experience defines your company’s success. By 2020, customer experience will be the leading brand differentiator when it comes to a buying decision, leaving behind criteria such as product and price.* High quality product information gives successful brand owners, manufacturers, wholesalers, distributors and retailers the advantage they need... more

4 Realities Retailers Face in 2017: Digital Transformation, AI and More

Retailers are grappling with a myriad of challenges in 2017, from shifting consumer behaviors to the explosive impact of digital transformation. To remain competitive this year and beyond, they’ll need to embrace many new realities. Already, retailers are growing more skilled at providing the right customer with the right message — and offers — at... more

The Role of Data in Mergers and Acquisitions

Merger or Acquisitions (M&A) are still hot topics in 2016, and probably also 2017, so I thought I’d look at the role Data now plays in helping drive value as part of a Merger or Acquisition process. The importance of managing post Merger and Acquisition data It can be argued that the Merger and Acquisitions... more

Big Data in Financial Services: From Buzz Word to Business Benefits

The global financial services industry processes hundreds of billions of transactions daily. From managing ATM withdrawals and insurance policies to administering payments and buying and issuing securities—financial services institutions generate massive volumes of structured and unstructured data. But what good is all this data if it sits in silos, or if it can’t be used... more

Black Friday & Christmas: 5 Retail Strategies for Providing a Wonderful Shopping Experience

Black Friday is a huge opportunity for brands & retailers. In 2014, Americans have spent $50.9 billion during the 4-day Black Friday weekend* following Thanksgiving Day that is the beginning of the Christmas shopping season in the U.S.. In Germany, 85 billion Euros were spent during the Christmas shopping time November and December 2014**. Some say... more