Topic "Industry"

Disrupt Yourself or be Uberized

As I revisit some of my most recent conversations on digital disruption with automotive and logistics CIOs, it has become apparent to me that they are all working on proposals on how to change their organizations’ business models. Design, test, sell and service a car every 5,000 miles is no longer good enough and orchestrating... more

Why Digital Transformation Needs Customer360

Many Financial Institutions are going through a major Digital Transformation, putting the Customer at the heart of the business has never been more important. With the capabilities of the Customer360 approach driving Digital Transformation, institutions can realize the value of their transformation objectives quickly and provide a platform for sustained future growth. What’s happening around... more

It’s Almost Here: Informatica World 2017 Partner Preview

Are you ready to learn which industry trends are driving new partner revenue? Are you interested in developing new ideas around Informatica solutions while engaging with industry experts, colleagues and peers? Informatica World 2017 is just around the corner and I’m excited to share the following opportunities that await you at our biggest event of the year!... more

4 Crucial Capabilities for Consumer Engagement Success

A battle is raging in the consumer goods and retail world for our hearts, minds, loyalty, clicks and ultimately hard earned cash.  Consumer or customer engagement programs regularly feature in the most strategic programs in consumer goods and retail organisations.  A quick glance at my ‘noise’ email account[i] shows how many companies are participating –... more

The Role of Data in Digital Transformation in Insurance

Digital Transformation has become a major agenda item for many Insurance institutions. In a recent blog, I looked at Digital Transformation for Retail Banking (link here). In this blog, I wanted to explore what I see happening in the world of Insurance and the role that data plays in this industry. My view has been... more

Wholesaler Wasco Realizes Unique Omnichannel Customer Experience

This blog was originally published on osudio.com. Customer experience defines your company’s success. By 2020, customer experience will be the leading brand differentiator when it comes to a buying decision, leaving behind criteria such as product and price.* High quality product information gives successful brand owners, manufacturers, wholesalers, distributors and retailers the advantage they need... more