Be Out-Standing at Customer Success

At Informatica, the Enterprise Cloud Data Management leaderweBe Out-Standing at Customer Success listen to our customers’ goals and then guide them towards solutions that help accelerate their data-driven digital transformation journey whilst delivering value to their business. We pride ourselves on helping customers out-anything, out-innovate, out-maneuver, and out-perform. We want the same for our partners – we want you to be Out-Standing, so to help you make your mark and showcase your credentials, we have evolved parts of our Partner Program for Consulting & Systems Integrator Partners.

Customer Success is a business imperative for us. Helping customers successfully solve those pressing and often complex business challenges by leveraging incredible technology ensures we remain relevant to their mission, and continue to be a strategic part of their future. It is often our Partner ecosystem that apply our technology and through delivery of services and solutions – help customers unleash the power of their data to realize their objectives.

Be Out-Standing at Customer SuccessIn order to showcase Partner excellence, we have set new objectives within our partner program which Partners need to meet or exceed to remain compliant with these new program requirements. Partners must meet specific criteria to remain an active member of the Informatica Partner Community and to be eligible for benefits and promotion within the program. These new requirements include:

  • Maintaining certified experts and implementation skills in the products you intend implementing;
  • Registering completed or in-progress projects as a demonstration of capability;
  • Obtaining Customer endorsement and satisfaction of service capability.

Meeting these requirements enables Informatica to confidently position, promote and present Partners to customers and our Field Sales Team when they are looking for Partners to work with.

The Informatica Partner Program for Consulting & Systems Integrator Partners provides a wide range of resources, training and tools to enable the best possible experience for customers:

  • Collaborative Sales Teaming with the Informatica Sales Force
  • Free and heavily discounted training and enablement resources
  • Financial Referral Fee Benefits
  • Access to Global Customer Support (GCS)
  • Sales and marketing resources
  • Ability to be a Recommended Partner Advisor to Informatica Customers and the Informatica Sales Team. This is based on Informatica expertise, experience and customer success ratings.

What’s the benefit for me as a partner, you might ask? It is our intent to pass leads to demonstrably capable Partners; to advocate more for our demonstrably capable Partners; and to help create differentiation for our demonstrably capable Partners.

To be Out-Standing – you have the control to position your capabilities to the worldwide Informatica sales teams and our thousands of customers and prospects.  Use this simple, yet very effective mechanism via our Partner Portal that is now a requirement for Consulting & Systems Integrator Partners, to ensure you are Out-performing your competition. Simply navigate to the ‘Sales & Projects’, ‘Register a Project’ section of the portal to begin your journey to being Out-Standing.

For more information, please contact us at Partners@informatica.com – we’d be happy to help.

Looking forward to seeing you take advantage of this great program!

Comments