Informatica joins new ServiceMax Marketplace – offers rapid, cost effective integration with ERP and Cloud apps for Field Service Automation

ERP
Informatica Partners with ServiceMax

To deliver flawless field service, companies often require integration across multiple applications for various work processes.  A good example is automatically ordering and shipping parts through an ERP system to arrive ahead of a timely field service visit.  Informatica has partnered with ServiceMax, the leading field service automation solution, and subsequently joined the new ServiceMax Marketplace to offer customers integration solutions for many ERP and Cloud applications frequently involved in ServiceMax deployments.  Comprised of Cloud Integration Templates built on Informatica Cloud for frequent customer integration “patterns”, these solutions will speed and cost contain the ServiceMax implementation cycle and help customers realize the full potential of their field service initiatives.

Existing members of the ServiceMax Community can see a demo or take advantage of a free 30-day trial that provides full capabilities of Informatica Cloud Integration for ServiceMax with prebuilt connectors to hundreds of 3rd party systems including SAP, Oracle, Salesforce, Netsuite and Workday, powered by the Informatica Vibe virtual data machine for near-universal access to cloud and on-premise data.  The Informatica Cloud Integration for Servicemax solution:

  • Accelerates ERP integration through prebuilt Cloud templates focused on key work processes and the objects on common between systems as much as 85%
  • Synchronizes key master data such as Customer Master, Material Master, Sales Orders, Plant information, Stock history and others
  • Enables simplified implementation and customization through easy to use user interfaces
  • Eliminates the need for IT intervention during configuration and deployment of ServiceMax integrations.

We look forward to working with ServiceMax through the ServiceMax Marketplace to help joint customers deliver Flawless Service!

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