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Data in the World of Cloud

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The Top 3 Essentials to Know on your Journey to Cloud

As companies embrace digital transformation, cloud adoption has visibly taken the front seat on business leaders’ minds. They are realizing that cloud adoption is a key enabler of the digital strategy. Companies are transforming customer engagements, business operations and product innovations touching every aspect of the company’s front and back office. The top drivers for... more

The More Complex the Cloud Computing Market Becomes, the More We Need Data Integration

The RightScale “State of the Cloud” report out now has some key findings that I would like to discuss in relation to data integration. The world is getting more complex, in terms of cloud platforms, and that means that we need data integration more than ever. Per the report: In polling, the respondents reported that... more

Wholesaler Wasco Realizes Unique Omnichannel Customer Experience

This blog was originally published on osudio.com. Customer experience defines your company’s success. By 2020, customer experience will be the leading brand differentiator when it comes to a buying decision, leaving behind criteria such as product and price.* High quality product information gives successful brand owners, manufacturers, wholesalers, distributors and retailers the advantage they need... more

The Service Manager Always Rings Twice: A Tale of My Kitchen Customer Experience

We moved into our new house three years ago. Now, for the second time in three years, our extractor fan collapsed and we had to call the maintenance service. Here comes the tricky part: The extractor fan is one of the new types – without an extractor hood. What a great invention for style and comfort... more

Five Steps to a Seamless MDM Cloud Journey

The cloud isn’t about “easy win” anymore. Thanks to cost efficiency and agility, the cloud has taken center stage in operational strategy. These strategies are sophisticated, involving hundreds of applications at the heart of the enterprise. In an effort as complex as this one, data management becomes essential. In fact, to have successful transformation, you... more