Tag Archives: Software-as-a-Service
It seems that the debate between centralized and decentralized IT organizations is once again picking up steam. At one point it seemed like monolithic suites and enterprise standardization had swung the pendulum firmly toward centralized IT. But now the disruptive impact of cloud computing, and more specifically software as a service (SaaS), is fueling the decentralization fire. Two recent articles on the topic got my attention. (more…)
People have begun to realize that integration is a key requirement for a successful SaaS application deployment. Since a SaaS application like Salesforce CRM resides in the cloud (it is hosted in a data center outside your company’s firewalls), customers need to move their critical corporate data like customer, product or pricing information into Salesforce before they can use the application and provide maximum value to their end users.
They also need to keep the data in Salesforce synchronized with the rest of their on premise applications in order to maintain operational efficiency and provide timely and accurate information flow throughout their enterprise.
So how difficult is it to integrate Salesforce with on premise applications, and how should it be done? Well, for starters, salesforce.com provides a complete set of well documented APIs that make it straight forward for a good software programmer to accomplish that task.
Those same APIs are also used by integration vendors to provide more flexible, powerful and manageable solutions that accomplish the same task without requiring the same level of programming skill. (more…)