Tag Archives: proactive monitoring
Question: What do American Airlines, Liberty Mutual, Discount Tire and MD Anderson all have in common?
a) They are all top in their field.
b) They all view data as critical to their business success.
c) They are all using Agile Data Integration to drive business agility.
d) They have spoken about their Data Integration strategy at Informatica World in Vegas.
Did you reply all of the above? If so then give yourself a Ding Ding Ding. Or shall we say Ka-Ching in honor of our host city?
Indeed Data experts from these companies and many more flocked to Las Vegas for Informatica World. They shared their enthusiasm for the important role of data in their business. These industry leaders discussed best practices that facilitate an Agile Data Integration process.
American Airlines recently completed a merger with US Airways, making them the largest airline in the world. In order to service critical reporting requirements for the merged airlines, the enterprise data team undertook a huge Data Integration task. This effort involved large-scale data migration and included many legacy data sources. The project required transferring over 4TB of current history data for Day 1 reporting. There is still a major task of integrating multiple combined subject areas in order to give a full picture of combined reporting.
American Airlines architects recommend the use of Data Integration design patterns in order to improve agility. The architects shared success-factors for merger Data Integration. They discussed the importance of ownership by leadership from IT and business. They emphasized the benefit of open and honest communications between teams. They architects also highlighted the need to identify integration teams and priorities. Finally the architects discussed the significance of understanding cultural differences and celebrating success. The team summarized with merger Data Integration lessons learned : Metadata is key, IT and business collaboration is critical, and profiling and access to the data is helpful.
Liberty Mutual, the third largest property and casualty insurer in the US, has grown through acquisitions. The Data Integration team needs to support this business process. They have been busy integrating five claim systems into one. They are faced with a large-scale Data Integration challenge. To add to the complexity, their business requires that each phase is completed in one weekend, no data is lost in the process and that all finances balance out at the end of each merge. Integrating all claims in a single location was critical for smooth processing of insurance claims. A single system also leads to reduced costs and complexity for support and maintenance.
Liberty Mutual experts recommend a methodology of work preparation, profiling, delivery and validation. Rinse and repeat. Additionally, the company chose to utilize a visual Data Integration tool. This tool was quick and easy for the team to learn and greatly enhanced development agility.
Discount Tire, the largest independent tire dealer in the USA, shared tips and tricks from migrating legacy data into a new SAP system. This complex project included data conversion from 50 legacy systems. The company needs to combine and aggregate data from many systems, including customer, sales, financial and supply chain. This integrated system helps Discount Tire make key business decisions and remain competitive in a highly competitive space.
Discount Tire has automated their data validation process in development and in production. This reduces testing time, minimizes data defects and increases agility of development and operations. They have also implemented proactive monitoring in order to accomplish early detection and correction of data problems in production.
MD Anderson Cancer Center is the No. 1 hospital for cancer care in the US according to U.S. News and World Report. They are pursuing the lofty goal of erasing cancer from existence. Data Integration is playing an important role in this fight against cancer. In order to accomplish their goal, MD Anderson researchers rely on integration of vast amounts of genomic, clinical and pharmaceutical data to facilitate leading-edge cancer research.
MD Anderson experts pursue Agile Data Integration through close collaboration between IT and business stakeholders. This enables them to meet the data requirements of the business faster and better. They shared that data insights, through metadata management, offer a significant value to the organization. Finally the experts at MD Anderson believe in ‘Map Once, Deploy Anywhere’ in order to accomplish Agile Data Integration.
So let’s recap, Data Integration is helping:
- An airlines continue to serve its customers and run its business smoothly post-merger.
- A tire retail company to procure and provide tires to its customers and maintain leadership
- An insurance company to process claims accurately and in a timely manner, while minimizing costs, and
- A cancer research center to cure cancer.
Not too shabby, right? Data Integration is clearly essential to business success!
So OK, I know, I know… what happens in Vegas, stays in Vegas. Still, this was one love-fest I was compelled to share! Wish you were there. Hopefully you will next year!
To learn more about Agile Data Integration, check out this webinar: Great Data by Design II: How to Get Started with Next-Gen Data Integration
A Data Integration Developer, a Data Analyst and a Business Analyst go into a bar… Heard that one? You probably didn’t. They never made it to the bar. They are still back at the office, going back and forth for the umpteenth time on the data requirements for the latest report…
Sounds familiar? If so, you are not alone. Many IT departments are struggling to meet the data needs of their business counterparts. Spreadsheets, emails and cocktail napkins have not proven themselves an effective tool for relaying data requirement by the business. The process takes too long and leaves both sides frustrated and dissatisfied with the outcome. IT does not have the bandwidth to meet the ever-increasing and rapidly changing data needs of the business.
The old-fashioned “waterfall” approach to data integration simply won’t cut it anymore in the fast-paced data-driven world. There has to be a better way. Here at Informatica, we believe that an end-to-end Agile Data Integration process can greatly increase business agility.
We start with a highly collaborative process, whereby IT and the Analyst work closely together through an iterative process to define data integration requirements. IT empowers the analyst with self-service tools that enable rapid prototyping and data profiling. Once the analyst is happy with the data they access and combine, they can use their tool to seamlessly share the output with IT for final deployment. This approach greatly reduces the time-to-data, and not just any data, the right data!
The ability to rapidly generate reports and deliver new critical data for decision-making is foundational to business agility. Another important aspect of business agility is the ability to scale your system as your needs grow to support more data, data types, users and projects. We accomplish that through advanced scaling capabilities, such as grid support and high availability, leading to zero downtime, as well as improved data insights through metadata management, lineage, impact analysis and business glossary.
Finally, we need to continue to ensure agility when our system is in production. Data validation should be performed to eliminate data defects. Trying to manually validate data is like looking for a needle in a haystack, very slowly… Automating your data validation process is fast and reliable, ensuring that the business gets accurate data all the time.
It is just as important to become more proactive and less reactive when it comes to your data in production. Early detection of data process and workflow problems through proactive monitoring is key to prevention.
Would you like to see a 5X increase in the speed of delivering data integration projects?
Would you like to provide the system reliability you need as your business grows, and ensure that your business continues to get the critical data it requires without defects and without interruption?
To learn more about how Agile Data Integration can enable business agility, please check out the demonstration of the newly-released PowerCenter 9.6, featuring David Lyle, VP Product Strategy at Informatica and the Informatica Product Desk experts. This demo webinar is available on demand.
In the second of two videos, Scott Fingerhut, senior director of product marketing for CEP at Informatica, talks about how Complex Event Processing (CEP) can be applied: proactive monitoring, proactive compliance and customer engagement.
Learn more about CEP in Scott’s first video: http://www.youtube.com/watch?v=AUmveP07Ea8.
In the first of two videos, Scott Fingerhut, senior director of product marketing for CEP at Informatica, simplifies CEP: Complex Event Processing. In this video, he highlights the importance of being proactive. He also talks about how CEP can be applied: proactive monitoring, proactive compliance and customer engagement.
Zombies are pretty big in Hollywood these days. The movie Zombieland was a huge box office success and taught us some valuable lessons for surviving when zombies take over the world. There were over 30 rules revealed. My two favorites were: 1) Good Cardio – to outrun zombies and 4) Doubletap – shoot a zombie twice to make sure they are done.
Surprisingly, the movie never talked about ZOMBIE WORKFLOWS!!! (more…)
When something is really good, you’ve got to keep using it and last year the award-winning Comedy Central show South Park featured a character called “Captain Hindsight.” I won’t describe it, just watch it and please return to finish reading this blog. Here’s a link to a site with the perfect clip.
In the U.S., and perhaps around the world, the events of a couple of weeks ago are truly memorable. As is often the case, when significant politically oriented shifts occur, the discussion of public opinion towards those in charge rises to the surface. The past couple of weeks, of course, are no exception. In scanning through the various media outlets, I came across an interesting read regarding the impact of such events on presidential public opinion. Not surprisingly, history shows that immediately after a significant positively impactful event, public opinion ratings for the “Commander in Chief” surge. This is due in large part to the general public essentially offering a reward or pat on the back for a job well done. People, for the most part, lose sight of what it was that caused them to not give a glowing report card in the first place, change their tune, and come to the belief that perhaps they were in fact wrong. Over time, however, we see that this point of view doesn’t last. Again, as history shows us, a short period of time after the bump in favorable public opinion the polls slowly drop back to levels they were before the significant event occurred. Essentially a one off win isn’t enough to sustain long term improvement in public opinion so more must be done.
These headlines are just some examples of the new levels of complexity with systems that rely on many services to stay up, have constant attempts to exploit security holes and thousands if not millions of consumers demanding “right now” service.
Sometimes I meet customers and talk about how CEP can help them proactively monitor their operations so they can get one step ahead of problems. Once in a blue moon, a customer will tell me they don’t have problems. It’s not polite for me to disagree out loud, so I say “I disagree” in my silent voice and then probe on. (more…)