Tag Archives: privacy

Building an Impactful Data Governance – One Step at a Time

Let’s face it, building a Data Governance program is no overnight task.  As one CDO puts it:  ”data governance is a marathon, not a sprint”.  Why? Because data governance is a complex business function that encompasses technology, people and process, all of which have to work together effectively to ensure the success of the initiative.  Because of the scope of the program, Data Governance often calls for participants from different business units within an organization, and it can be disruptive at first.

Why bother then?  Given that data governance is complex, disruptive, and could potentially introduce additional cost to a company?  Well, the drivers for data governance can vary for different organizations.  Let’s take a close look at some of the motivations behind data governance program.

For companies in heavily regulated industries, establishing a formal data governance program is a mandate.  When a company is not compliant, consequences can be severe. Penalties could include hefty fines, brand damage, loss in revenue, and even potential jail time for the person who is held accountable for being noncompliance. In order to meet the on-going regulatory requirements, adhere to data security policies and standards, companies need to rely on clean, connected and trusted data to enable transparency, auditability in their reporting to meet mandatory requirements and answer critical questions from auditors.  Without a dedicated data governance program in place, the compliance initiative could become an on-going nightmare for companies in the regulated industry.

A data governance program can also be established to support customer centricity initiative. To make effective cross-sells and ups-sells to your customers and grow your business,  you need clear visibility into customer purchasing behaviors across multiple shopping channels and touch points. Customer’s shopping behaviors and their attributes are captured by the data, therefore, to gain thorough understanding of your customers and boost your sales, a holistic Data Governance program is essential.

Other reasons for companies to start a data governance program include improving efficiency and reducing operational cost, supporting better analytics and driving more innovations. As long as it’s a business critical area and data is at the core of the process, and the business case is loud and sound, then there is a compelling reason for launching a data governance program.

Now that we have identified the drivers for data governance, how do we start?  This rather loaded question really gets into the details of the implementation. A few critical elements come to consideration including: identifying and establishing various task forces such as steering committee, data governance team and business sponsors; identifying roles and responsibilities for the stakeholders involved in the program; defining metrics for tracking the results.  And soon you will find that on top of everything, communications, communications and more communications is probably the most important tactic of all for driving the initial success of the program.

A rule of thumb?  Start small, take one-step at a time and focus on producing something tangible.

Sounds easy, right? Think this is easy?!Well, let’s hear what the real-world practitioners have to say. Join us at this Informatica webinar to hear Michael Wodzinski, Director of Information Architecture, Lisa Bemis, Director of Master Data, Fabian Torres, Director of Project Management from Houghton Mifflin Harcourt, global leader in publishing, as well as David Lyle, VP of product strategy from Informatica to discuss how to implement  a successful data governance practice that brings business impact to an enterprise organization.

If you are currently kicking the tires on setting up data governance practice in your organization,  I’d like to invite you to visit a member-only website dedicated to Data Governance:  http://governyourdata.com/. This site currently has over 1,000 members and is designed to foster open communications on everything data governance. There you will find conversations on best practices, methodologies, frame works, tools and metrics.  I would also encourage you to take a data governance maturity assessment to see where you currently stand on the data governance maturity curve, and compare the result against industry benchmark.  More than 200 members have taken the assessment to gain better understanding of their current data governance program,  so why not give it a shot?

Governyourdata.com

Governyourdata.com

Data Governance is a journey, likely a never-ending one.  We wish you best of the luck on this effort and a joyful ride! We love to hear your stories.

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Posted in Big Data, Data Governance, Data Integration, Data Quality, Enterprise Data Management, Master Data Management | Tagged , , , , , , , , , , , | 1 Comment

How Was it for You? The Future of the Quality Experience

One major emergence from the Big Data debate especially in the Telco Industry is the sudden elevation of the focus on Customer Experience with QoE or Quality of Experience and CEM or Customer Experience management. With new and emerging technologies such as Near Field Communication (NFC), Machine to Machine (M2M) and Mobile Social Media Apps hitting the news every day like a Reality ‘Stars’ socializing antics; we are all fascinated by how much organisations either know, can find out or deduce about our lives: what we like / dislike, how much we may be worth to those organisations, what we already own and even where we physically are or will be in the next few minutes. All the minutiae of our lives and personalities laid bare to be pawed over, analysed and used to control us and eventually sell us yet more ‘stuff’. (more…)

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Posted in B2B, B2B Data Exchange, Big Data, Telecommunications, Uncategorized | Tagged , , , , , , , , , , , , , , , , , , , , , | Leave a comment

People, Processes and Technology – Don’t Forget the TECHNOLOGY!

As a routine matter of delivering care, billing for services and operating their hospitals and physician practices, healthcare providers deal with patient’s protected health information all day, every day. Dealing with the data becomes routine and it’s easy for sometimes onerous security and privacy policies and procedures to be overlooked. While we’d all like that not to be the case, delivering healthcare (and getting paid for it) is a hugely complex undertaking and focusing exclusively on human processes and calling for constant vigilance and attention to detail can only go so far. (more…)

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Posted in Data masking, Healthcare, Professional Services | Tagged , , , , , , , , | Leave a comment

Get To “Meaningful Use” Faster …

Ignoring the current firestorm concerning health care reform that is sweeping the country; I would like to focus on the major health care event of 2009 that seems to have slipped under the radar but is the cornerstone of all future health care reform.

As part of the stimulus package known as the American Recovery and Reinvestment Act, the President signed the Health Information Technology for Economic and Clinical Health (HITECH) Act. This act includes billions of dollars in incentive payments through Medicare to digitize and automate the health care industry starting in 2011 and going until 2015, with the goal of providing the platform for the implementation of a nationwide interoperable, privacy-protected health information technology infrastructure. What this infrastructure will be is being worked out now by various committees established by the National Coordinator for Health Information Technology, Dr. David Blumenthal, M.D., M.P.P.. However, the starting point for these committees was defined, and incentive payments will only be dispersed if providers meet the following high level tenets: (more…)

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Posted in CIO, Data Governance, Data Integration, Data Quality, Identity Resolution, Informatica Events | Tagged , , , , , , | Leave a comment