Given a list of data domains that were critical to the success operation of a set of business processes, we start to get a picture of the interdependence of many applications on the same conceptual data. In our last discussion, we came to the conclusion that a top-down consideration of the value of quality data to specific activities would result in a list of dependent data domains for each activity.
Our customer executives delivered some inspiring presentations at our recent Informatica World conference on how master data management (MDM) is enabling strategic business imperatives such as increasing revenue by making more relevant cross-sell offers, improving regulatory compliance with more effective reporting, and streamlining key business processes such as order-to-cash to improve the customer experience. A big thank you to all the presenters for sharing their stories!
These innovative companies are using MDM to better leverage their business-critical data about customers, products, channel partners, suppliers, employees and so on to do two things: 1) enable strategic imperatives or 2) solve pressing business problems. If you were at Informatica World this year, but were unable to attend these MDM customer sessions, you can get access to the presentations online by searching for these titles. (more…)
Posted in Business Impact / Benefits, Business/IT Collaboration, CIO, Customers, Data Governance, Data Quality, Data Warehousing, Enterprise Data Management, Governance, Risk and Compliance, Informatica Events, Master Data Management, Operational Efficiency, Pervasive Data Quality
Tagged bank of america, business-critical data, commercial experience, consolidating key business processes, cross-sell, customer data, customer experience, customer loyalty, customer success stories, Data Governance, employee data, enable strategic imperatives, enabling customer centricity, fast mdm implementation, Healthcare, increasing revenue, informatica MDM, Informatica World, innovative companies, Johnson & Johnson, johnson and johnson, managing shared data, master data, Master Data Management, mastering compliance, mastering products, maximize customer value, mdm 101, mdm deployments, MDM hub, mdm implementation best practices, MDM journey, mdm multidomain mdm, mdm solution, mdm success stories, mdm system, mdm technology, medical devices, merrill lynch, more effective reporting, more relevant cross-sell offers, multidomain mdm case study, operationalizing customer centricity, order-to-cash, physician spend compliance, product data, quick mdm implementation, regulatory compliance, solve pressing business problems, st. jude medical, strategic business imperatives, streamlining key business processes, supplier data, upsell, wealth management
Are you planning to attend Informatica World 2010 next week?
If so, I invite you to hear these breakout session presentations from our master data management (MDM) customers, including:
- Johnson & Johnson’s Charles Bloodworth, IT Director, Medical Devices & Diagnostics;
- Merrill Lynch’s Sal Caruso, Director, Client & Account Data;
- St. Jude Medical’s Mike Striefel, Senior Manager, Enterprise Information Delivery, and
- GlaxoSmithKline’s Nipun Bhonsle, Manager, Strategy, Architecture & Information. (more…)
Posted in Business Impact / Benefits, Business/IT Collaboration, CIO, Customers, Data Governance, Data Quality, Enterprise Data Management, Governance, Risk and Compliance, Informatica Events, Master Data Management, Operational Efficiency, Uncategorized
Tagged analytics and reporting, business process, business-user access, centrally managing master data, charles bloodworth, cross-sell, customer data, Data Governance, glaxosmithkline, Golden record, gsk, Hierarchy management, Informatica World, InformaticaWorld, johhson and johnson, jonhson & johnson, manage hierarchy, master data, Master Data Management, MDM, mdm customer success, mdm customers, mdm software, mdm solution, mdm system, mdm technology, merill lynch, mike streiefel, multidomain mdm, nipun bhonsle, optimizing business processes, order-to-cash management, regulatory compliance, reporting, sal caruso, Single version of the truth, st. jude medical, up-sell