Tag Archives: government

Government Cloud Data Integration: Some Helpful Advice

Government Cloud Data Integration

Government Cloud Data Integration

Recently, a study found that the Government Cloud Data Integration has not been extremely effective. This post will provide some helpful advice.

As covered in Loraine Lawson’s blog, MeriTalk surveyed federal government IT professionals about their use of cloud computing. As it turns out, “89 percent out of 153 surveyed expressed ‘some apprehension about losing control of their IT services,’ according to MeriTalk.”

Loraine and I agree that what the survey says about the government’s data integration, management, and governance, is that they don’t seem to be very good at cloud data management…yet. Some of the other gruesome details include:

  • 61 percent do not have quality, documented metadata.
  • 52 percent do not have well understood data integration processes.
  • 50 percent have not identified data owners.
  • 49 percent do not have known systems of record.

“Overall, respondents did not express confidence about the success of their data governance and management efforts, with 41 percent saying their data integration management efforts were some degree of ‘not successful.’ This lead MeriTalk to conclude, ‘Data integration and remediation need work.’”

The problem with the government is that data integration, data governance, data management, and even data security have not been priorities. The government has a huge amount of data to manage, and they have not taken the necessary steps to adopt the best practices and technology that would allow them to manage it properly.

Now that everyone is moving to the cloud, the government included, questions are popping up about the proper way to manage data within the government, from the traditional government enterprises to the public cloud. Clearly, there is much work to be done to get the government ready for the cloud, or even ready for emerging best practices around data management and data integration.

If the government is to move in the right direction, they must first come to terms with the data. This means understanding where the data is, what it does, who owns it, access mechanisms, security, governance, etc., and apply this understanding holistically to most of the data under management.

The problem within the government is that the data is so complex, distributed, and, in many cases, unique, that it’s difficult for the government to keep good track of the data. Moreover, the way the government does procurement, typically in silos, leads to a much larger data integration problem. I was working with government agencies that had over 5,000 siloed systems, each with their own database or databases, and most do not leverage data integration technology to exchange data.

There are ad-hoc data integration approaches and some technology in place, but nowhere close to what’s need to support the amount and complexity of data. Now that government agencies are looking to move to the cloud, the issues around data management are beginning to be better understood.

So, what’s the government to do? This is a huge issue that can’t be fixed overnight. There should be incremental changes that occur over the next several years. This also means allocating more resources to data management and data integration than has been allocated in the past, and moving it much higher up in the priorities lists.

These are not insurmountable problems. However, they require a great deal of focus before things will get better. The movement to the cloud seems to be providing that focus.

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Is the Internet of Things relevant for the government?

Get connected. Be connected. Make connections. Find connections. The Internet of Things (IoT) is all about connecting people, processes, data and, as the name suggests, things. The recent social media frenzy surrounding the ALS Ice Bucket Challenge has certainly reminded everyone of the power of social media, the Internet and a willingness to answer a challenge. Fueled by personal and professional connections, the craze has transformed fund raising for at least one charity. Similarly, IoT may potentially be transformational to the business of the public sector, should government step up to the challenge.

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Is the Internet of Things relevant for the government?

Government is struggling with the concept and reality of how IoT really relates to the business of government, and perhaps rightfully so. For commercial enterprises, IoT is far more tangible and simply more fun. Gaming, televisions, watches, Google glasses, smartphones and tablets are all about delivering over-the-top, new and exciting consumer experiences. Industry is delivering transformational innovations, which are connecting people to places, data and other people at a record pace.

It’s time to accept the challenge. Government agencies need to keep pace with their commercial counterparts and harness the power of the Internet of Things. The end game is not to deliver new, faster, smaller, cooler electronics; the end game is to create solutions that let devices connecting to the Internet interact and share data, regardless of their location, manufacturer or format and make or find connections that may have been previously undetectable. For some, this concept is as foreign or scary as pouring ice water over their heads. For others, the new opportunity to transform policy, service delivery, leadership, legislation and regulation is fueling a transformation in government. And it starts with one connection.

One way to start could be linking previously siloed systems together or creating a golden record of all citizen interactions through a Master Data Management (MDM) initiative. It could start with a big data and analytics project to determine and mitigate risk factors in education or linking sensor data across multiple networks to increase intelligence about potential hacking or breaches. Agencies could stop waste, fraud and abuse before it happens by linking critical payment, procurement and geospatial data together in real time.

This is the Internet of Things for government. This is the challenge. This is transformation.

This article was originally published on www.federaltimes.com. Please view the original listing here

 

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Posted in Big Data, Business Impact / Benefits, Data Integration, Data Security, Master Data Management, Public Sector, Uncategorized | Tagged , , , , , | Leave a comment

Data Privacy Still the Talk of the Town

Recently, the UK’s Parliament and the Internet conference brought together leading figures from Government, Parliament, academia and the industry to discuss and debate the most pressing policy issues facing the Internet.

As expected, data privacy and security was top of the agenda for much of the day, with a number of discussions highlighting the extent to which consumer data is being exposed to security risks and the need for the right legislation and protection to keep it safe. (more…)

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360° View of the Citizen: Governments Strive to Improve Customer Service

“The public deserves competent, efficient, and responsive service from the Federal Government.  Executive departments and agencies must continuously evaluate their performance in meeting this standard and work to improve it.”  whitehouse.gov (Executive Order 13571, 1993)

For government organizations striving to improve customer service, the path to success has not always been easy. Incremental improvement initiatives have only provided a marginal return. As previously discussed, these initiatives have fallen drastically short of the win-win scenario threshold. Further, demand for new, better, and faster services is out pacing the ability of these already strapped organizations to deliver on additional capabilities.  Budget cuts, new regulations, high staff retirement rates, and a plethora of competing priorities seem to derail the best intentions.  (more…)

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Data Center Consolidation: How to Turn Mandated Reductions Into Opportunity

I. The Problem

At a time when governments at all levels are being called upon to once again, “do more with less,” Data Center Consolidation (DCC) has become a hot topic. While the Federal government has called for a reduction of 2,400 Data Centers down to about 1,200 by 2015, what does that mean, and most important, how does government get there?  (more…)

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Know Thy Customer

There has been much discussion, particularly in the UK, about banks restricting the use of their investment and retail arms. The thinking process behind this is that investment banking is much riskier and so by drawing a clear line between the two, consumers will be better protected if another financial crisis should hit. (more…)

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Posted in Customer Services, Customers, Financial Services | Tagged , , , , , , , | Leave a comment

Does Asia Get IT?

Tony Young, CIO in Hong Kong

I recently returned from China and Hong Kong after having met with several CIOs, media and analysts, as well as delivering keynotes focused on customer centricity. When I return to the US after traveling, I’m often asked about the state of IT in the geography I was just in. I’ve been to both China and Hong Kong several times over the past few years, and from my perspective, IT is maturing at a very rapid pace in that region.

During prior trips to Asia, it felt like the old days of data processing. I would speak with senior IT leaders and they were more concerned with the “blocking and tackling” of IT, and not looking at how IT can provide a strategic competitive advantage. Specifically in China, IT leadership was comfortable scaling by applying people to the problem rather than using commercial software. (more…)

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Posted in CIO, Customer Acquisition & Retention, Master Data Management | Tagged , , , , , | Leave a comment

Drugs, Devices or Data – Which is more valuable?

A few months ago we blogged about how so many state-level governments are adopting legislation limiting or mandating disclosure of payments to physicians. This spend compliance is now top of mind for many pharmaceutical and medical device companies.

With their physician data spread across the enterprise among accounts payable, expense reporting, ERP, and CTMS systems, it is no wonder that many companies are struggling to conform to the ever stricter reporting requirements differing from state to state.

Not surprisingly, many are turning to Master Data Management as a way of gaining a unified view of physician data across these disparate sources. Many are also discovering that multidomain MDM solutions not only improve compliance but lead to increased sales. Through a single MDM hub they are now able to manage and track critical product master data elements, such as drugs, devices in addition to physician data, and the added quality, accuracy and relationships they uncover has allowed them to optimize and improve their business processes and resulting sales.

This intriguing topic certainly deserves more attention than our simple blog post. Which is why we are delighted to say that on September 24th, there will be a webinar panel moderated by William Looney of Pharmaceutical Executive magazine. Featured panelists will include:
• Hussain A. Mooraj, Vice President, Healthcare & Life Sciences, AMR Research, Inc.
• Anurag Wadehra, Sr. Vice President of Marketing & Product Management, Siperian
• Dan Goldsmith, Partner, IBM GBS
• David J. Eiben, Director, Business IS Consulting – PM Compliance, Boehringer Ingelheim Pharmaceuticals, Inc.

The event is free and anyone can register at www.Pharmexec.com/valuable.

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Posted in Master Data Management | Tagged , , , , , , , , , , , , , , | 1 Comment

Why Did Informatica Acquire Agent Logic?

Today Informatica completed the acquisition of Agent Logic.

Whenever a company acquires another, the first question is why. I wanted to give my personal perspective on why this deal is a good one for the industry and our customers.  In addition to my comments below, you can read the press release: Informatica Acquires Agent Logic for more information. (more…)

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Posted in Complex Event Processing, Data Integration, Real-Time | Tagged , , , , , , , | 4 Comments

The Importance of Data for State Spend Regulation

With so many state-level governments adopting legislation limiting or mandating disclosure of payments to physicians, spend compliance is now top of mind for many pharmaceutical companies. Keeping pace with the varied and often conflicting requirements across states has always been difficult. But as momentum for wide-ranging healthcare reform increases, so has talk among stakeholders in Washington and around the industry heated up around creating standards for complying with and enforcing these types of requirements.

Predictably, the idea of national standards for physician spend regulation has both supporters and detractors. Supporters point to the effort required to stay abreast of ever-changing and varied regulation, and the IT cost to support reporting requirements. Detractors decry national regulation as a political power grab rather than a tool for effective social policy, and complain that the general public does not understand the cost of general research and development or the limited profit windows posed by short patent life.

These arguments came to a head last month as Massachusetts introduced the broadest physician-spend law yet. What’s new and different about the Commonwealth’s law? For starters, it’s the first legislation in the U.S. applying to medical device manufacturers as well as pharmaceutical companies. Secondly, the law seems to have teeth that have been missing in the laws of other states, providing for a $5,000 per-incident fine. Previously, the largest public settlement on record was only $10,000 total.

Given the degree of uncertainty about the future of physician-spend legislation, the only certain course of action is to build a reliable, integrated source of physician data that can easily cross-reference to various AP, expense reporting, ERP, and CTMS systems. While reporting requirements will continue to morph, putting in place a reliable data foundation will allow you to rapidly respond to these changes as they occur. There are certain ground rules to follow, however. A strong data foundation must plug equally well into your BI environment, where the bulk of regulatory reporting ill likely occur, as it does into the operational systems that you use to alert personnel to spend limits.

How to go about creating such a strong data foundation? It might not be quite as difficult as it sounds. Read on to discover how one pharma company is using master data management to get a handle on their physician spend management.

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