Tag Archives: financial crisis

Know Thy Customer

There has been much discussion, particularly in the UK, about banks restricting the use of their investment and retail arms. The thinking process behind this is that investment banking is much riskier and so by drawing a clear line between the two, consumers will be better protected if another financial crisis should hit. (more…)

Posted in Customer Services, Customers, Financial Services | Tagged , , , , , , , | Leave a comment

Could Better Business Intelligence Have Averted the Credit Crisis?

If banks and financial institutions had invested in more data integration and business intelligence tools to spot issues arising within their portfolios, could they have avoided the recent credit mess?

Perhaps, to a degree. But it is human beings that are ultimately making the risk judgments, and oftentimes, bad decisions may have looked good at the time they were made.

Still, technology has improved to the point where troubles could have been more effectively flagged. (more…)

Posted in Customers, Data Integration, Data Quality, Data Services, Data Warehousing, Enterprise Data Management, Real-Time | Tagged , , , | Leave a comment