Tag Archives: customer engagement

CEP: Proactive Monitoring, Proactive Compliance and Customer Engagement

In the second of two videos, Scott Fingerhut, senior director of product marketing for CEP at Informatica, talks about how Complex Event Processing (CEP) can be applied: proactive monitoring, proactive compliance and customer engagement.

 

 

Learn more about CEP in Scott’s first video: http://www.youtube.com/watch?v=AUmveP07Ea8.

 

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What is CEP?

In the first of two videos, Scott Fingerhut, senior director of product marketing for CEP at Informatica, simplifies CEP: Complex Event Processing. In this video, he highlights the importance of being proactive. He also talks about how CEP can be applied: proactive monitoring, proactive compliance and customer engagement.

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