Tag Archives: Cloud Computing
Informatica Cloud Summer ’14 Release Breaks Down Barriers with Unified Data Integration and Application Integration for Real Time and Bulk Patterns
This past week, Informatica Cloud marked an important milestone with the Summer 2014 release of the Informatica Cloud platform. This was the 20th Cloud release, and I am extremely proud of what our team has accomplished.
“SDL’s vision is to help our customers use data insights to create meaningful experiences, regardless of where or how the engagement occurs. It’s multilingual, multichannel and on a global scale. Being able to deliver the right information at the right time to the right customer with Informatica Cloud Summer 2014 is critical to our business and will continue to set us apart from our competition.”
– Paul Harris, Global Business Applications Director, SDL Pic
When I joined Informatica Cloud, I knew that it had the broadest cloud integration portfolio in the marketplace: leading data integration and analytic capabilities for bulk integration, comprehensive cloud master data management and test data management, and over a hundred connectors for cloud apps, enterprise systems and legacy data sources.. all delivered in a self-service design with point-and-click wizards for citizen integrators, without the need for complex and costly manual custom coding.
But, I also learned that our broad portfolio belies another structural advantage: because of Informatica Cloud’s unique, unified platform architecture, it has the ability to surface application (or real time) integration capabilities alongside its data integration capabilities with shared metadata across real time and batch workflows.
With the Summer 2014 release, we’ve brought our application integration capabilities to the forefront. We now provide the most-complete cloud app integration capability in the marketplace. With a design environment that’s meant not for just developers but also line of business IT, now app admins can also build real time process workflows that cut across on-premise and cloud and include built-in human workflows. And with the capability to translate these process workflows instantly into mobile apps for iPhone and Android mobile devices, we’re not just setting ourselves apart but also giving customers the unique capabilities they need for their increasingly mobile employees.
“Schneider’s strategic initiative to improve front-office performance relied on recording and measuring sales person engagement in real time on any mobile device or desktop. The enhanced real time cloud application integration features of Informatica Cloud Summer 2014 makes it all possible and was key to the success of a highly visible and transformative initiative.”
– Mark Nardella, Global Sales Process Director, Schneider Electric SE
With this release, we’re also giving customers the ability to create workflows around data sharing that mix and match batch and real time integration patterns. This is really important. Because unlike the past, where you had to choose between batch and real time, in today’s world of on-premise, cloud-based, transactional and social data, you’re now more than ever having to deal with both real time interactions and the processing of large volumes of data. For example, let’s surmise a typical scenario these days at high-end retail stores. Using a clienteling iPad app, the sales rep looks up bulk purchase history and inventory availability data in SAP, confirms availability and delivery date, and then processes the customer’s order via real time integration with NetSuite. And if you ask any customer, having a single workflow to unify all of that for instant and actionable insights is a huge advantage.
“Our industry demands absolute efficiency, speed and trust when dealing with financial information, and the new cloud application integration feature in the latest release of Informatica Cloud will help us service our customers more effectively by delivering the data they require in a timely fashion. Keeping call-times to a minimum and improving customer satisfaction in real time.”
– Kimberly Jansen, Director CRM, Misys PLC
We’ve also included some exciting new Vibe Integration packages or VIPs. VIPs deliver pre-built business process mappings between front-office and back-office applications. The Summer 2014 release includes new bidirectional VIPs for Siebel to Salesforce and SAP to Salesforce that make it easier for customers to connect their Salesforce with these mission-critical business applications.
And lastly, but not least importantly, the release includes a critical upgrade to our API Framework that provides the Informatica Cloud iPaaS end-to-end support for connectivity to any company’s internal or external APIs. With the newly available API creation, definition and consumption patterns, developers or citizen integrators can now easily expose integrations as APIs and users can consume them via integration workflows or apps, without the need for any additional custom code.
The features and capabilities released this summer are available to all existing Informatica Cloud customers, and everyone else through our free 30-day trial offer.
In the journey from a single-purpose cloud CRM app to the behemoth that it is today, Salesforce has made many smart acquisitions. However, the recent purchase of RelateIQ may have just been its most ingenious. Although a relatively small startup, RelateIQ has gained a big reputation for its innovative use of data science and predictive analytics, which would be highly beneficial to Salesforce customers.
As relevant from the acquisition, there is little doubt that the cloud application world is making a tectonic shift to data science and the appetite for Big Data to be pieced together to fuel the highly desired 360-degree view is only growing stronger.
But while looking ahead is certainly important, those of us who live in the present have much work yet still to accomplish in the here and now. For many, that means figuring out the best way to leverage data integration strategies and the Salesforce platform to gain actionable intelligence for our sales, marketing and CRM projects – today. Up until recently, this has involved manual, IT-heavy processes.
We need look no further than three common use cases where typical data integration strategies and technologies fail today’s business users:
Automated Metadata Discovery
The first, and perhaps most frustrating, has to do with discovering related objects. For example, objects, such as Accounts, don’t exist in a vacuum. They have related objects such as Contacts that can provide the business user – be it a salesperson or customer service manager, with context of the customer.
Now, during the typical data-integration process, these related objects are obscured from view because most integration technologies in the market today cannot automatically recognize the object metadata that could potentially relate all of the customer data together. The result is an incomplete view of the customer in Salesforce, and a lost opportunity to leverage the platform’s capability to strengthen a relationship or close a deal.
The Informatica Cloud platform is engineered ground up to be aware of the application ecosystem API and understand its metadata. As a result, our mapping engine can automatically discover metadata and relate objects to one another. This automated metadata discovery gives business users the ability to discover, choose and bring all of the related objects together into one mapping flow. Now, with a just a few clicks, business users, can quickly piece together relevant information in Salesforce and take the appropriate action.
Bulk Preparation of Data
The second instance where most data integration solutions typically fall short is with respect to the bulk preparation of data for analytic runs prior to the data transformation process. With the majority of Line-of-Business (LOB) applications now being run in the cloud, the typical business user has multiple terabytes of cloud data that either need to be warehoused on-premise or in the cloud, for a BI app to perform its analytics.
As a result, the best practice for bringing in data for analytics requires the ability to select and aggregate multiple data records from multiple data sources into a single batch, to speed up transformation and loading and – ultimately – intelligence gathering. Unfortunately, advanced transformations such as aggregations are something that is simply beyond the capabilities of most other integration technologies. Instead, most bring the data in one record or message at time, inhibiting speedy data loading and delivery of critical intelligence to business users when they need it most.
Alternatively, Informatica has leveraged its intellectual property in the market-leading data integration product, PowerCenter, and developed data aggregation transformation functionality within Informatica Cloud. This enables business users to pick a select group of important data points from multiple data sources – for example, country or dollar size of revenue opportunities – to aggregate and quickly process huge volumes in a single batch.
In-App Business Accelerators
Similar to what we’ve experienced with the mobile iOS and Android platforms, there recently has been an explosion of new, single-purpose business applications being developed and released for the cloud. While the platform-specific mobile model is predicated on and has flourished because of the “build it and they will come” premise, the paradigm does not work in the same way for cloud-based applications that are trying to become a platform.
The reason for this is that, unlike with iOS and Android platforms, in the cloud world, business users have a main LOB application that they are familiar with and rely on packaged integrations to bring in from other LOB cloud applications. However, with Salesforce extending its reach to become a cloud platform, the center of data gravity is shifting towards it being used for more than just CRM and the success of this depends upon these packaged integrations. Up until now, these integrations have just consisted of sample code and have been incredibly complex (and IT-heavy) to build and very cumbersome to use. As a result, business users lack the agility to easily customize fields or their workflows to match their unique business processes. Ultimately, the packages that were intended to accelerate business ended up inhibiting it.
Informatica Cloud’s Vibe Integration Packages (or VIPs) have made the promise of the integration package as a business accelerator into a reality, for all business users. Unlike sample code, VIPs are sophisticated templates that encapsulate the intelligence or logic of how you integrate the data between apps. While VIPs abstract complexity to give users out-of-the box integration, their pre-built mapping also provides great flexibility. Now, with just a few keystrokes, business users can map custom fields or leverage their unique business model into their Salesforce workflows.
A few paragraphs back I began this discussion with the recent acquisition of RelateIQ by Salesforce. While we can make an educated guess as to what that will bring in the future, no one knows for sure. What we do know is that, at present, Salesforce’s completeness as a platform – and source of meaningful analytics – requires something in addition to run your relevant business applications and solutions through it. A complete iPaaS (Integration Platform as a Service) solution such as Informatica Cloud has the power to make the vision into reality. Informatica enables this through the meta-data rich platform for data discovery, Industry leading data and application integration capabilities and business accelerators that put the power back in the hands of citizen application integrators and business users.
Join our webinar August 14 to learn more: Informatica Cloud Summer 2014: The Most Complete iPaaS
As Informatica Cloud product managers, we spend a lot of our time thinking about things like relational databases. Recently, we’ve been considering their limitations, and, specifically, how difficult and expensive it is to provision an on-premise data warehouse to handle the petabytes of fluid data generated by cloud applications and social media. As a result, companies have to often make tradeoffs and decide which data is worth putting into their data warehouse.
Certainly, relational databases have enormous value. They’ve been around for several decades and have served as a bulwark for storing and analyzing structured data. Without them, we wouldn’t be able to extract and store data from on-premise CRM, ERP and HR applications and push it downstream for BI applications to consume.
With the advent of cloud applications and social media however, we are now faced with managing a daily barrage of massive amounts of rapidly changing data, as well as the complexities of analyzing it within the same context as data from on-premise applications. Add to that the stream of data coming from Big Data sources such as Hadoop which then needs to be organized into a structured format so that various correlation analyses can be run by BI applications – and you can begin to understand the enormity of the problem.
Up until now, the only solution has been to throw development resources at legacy on-premise databases, and hope for the best. But given the cost and complexity, this is clearly not a sustainable long-term strategy.
As an alternative, Amazon Redshift, a petabyte-scale data warehouse service in the cloud has the right combination of performance and capabilities to handle the demands of social media and cloud app data, without the additional complexity or expense. Its Massively Parallel Processing (MPP) architecture allows for the lightning fast loading and querying of data. It also features a larger block size, which reduces the number of I/O requests needed to load data, and leads to better performance.
By combining Informatica Cloud with Amazon Redshift’s parallel loading architecture, you can make use of push-down optimization algorithms, which process data transformations in the most optimal source or target database engines. Informatica Cloud also offers native connectivity to cloud and social media apps, such as Salesforce, NetSuite, Workday, LinkedIn, and Twitter, to name a few, which makes it easy to funnel data from these apps into your Amazon Redshift cluster at faster speeds.
If you’re at the Amazon Web Services Summit today in New York City, then you heard our announcement that Informatica Cloud is offering a free 60-day trial for Amazon Redshift with no limitations on the number of rows, jobs, application endpoints, or scheduling. If you’d like to learn more, please visit our Redshift Trial page or go directly to the trial.
There is no shortage of buzzwords that speak to the upside and downside of data. Big Data, Data as an Asset, the Internet of Things, Cloud Computing, One Version of the Truth, Data Breach, Black Hat Hacking, and so on. Clearly we are in the Information Age as described by Alvin Toffler in The Third Wave. But yet, most organizations are not effectively dealing with the risks of a data-driven economy nor are they getting the full benefits of all that data. They are stuck in a fire-fighting mode where each information management opportunity or problem is a one-time event that is man-handled with heroic efforts. There is no repeatability. The organization doesn’t learn from prior lessons and each business unit re-invents similar solutions. IT projects are typically late, over budget, and under delivered. There is a way to break out of this rut. (more…)
I know it’s far too soon to be thinking of Christmas, but May is the most wonderful time of the year. That’s because it’s Informatica World week and I get the chance to experience the same tingle of anticipation watching the keynotes as I do on Christmas morning just before the big reveal. “You definitely live a sheltered life!” I hear you cry, but it’s true. In years past, Informatica World has proven to be the zenith of events in our cloud calendar, and this year so far, has not disappointed.
We began on Monday, or “Cloud Day“, with two banner events. The morning kicked off with the convening of the “Informatica Cloud Product Advisory Council,” hosted by the cloud product team. This exclusive event consisted of a select group of customers who volunteered their time to speak at “Cloud Day.”
Monday afternoon’s session was open to all Informatica World attendees and proved to be a great networking opportunity as industry peers, cloud integration experts and practitioners all mingled. But it didn’t stop there. There were also keynotes delivered by the industry experts on topics such as cloud security and Analytics and Salesforce integration. If you missed cloud day, take a look at Ashwin Viswanth’s entertaining recap here.
The cloud momentum continued on Tuesday with some fabulous breakout sessions. In particular Conde Nast and Informatica held a session that discussed strategies in moving to a hybrid IT architecture. Informatica product management delivered a well-attended “Informatica Cloud 101” session. The day ended with Qualcomm and Inside Track hosting a lively discussion that explained how they use Informatica Cloud to manage data synchronization between Salesforce and other applications.
Wednesday was the day that kept on giving. It was packed full of sessions on the cloud path and highlighted the breadth of the solution. It started with a fantastic case study from the Weather Channel (yes THAT weather channel). They explained what “cloud first” means to them, and in particular how they built a cloud data warehouse with Informatica Cloud that runs on Amazon’s Redshift.
Next came a road map session from the Informatica Cloud Product Management team. This session gave a look at what’s next for the world’s leading cloud data management platform. It focused on the new web-based process designer that will enable integration developers to build real-time process integrations. Next, ConocoPhillips held a session called “Journey to the Internet of Things with PowerCenter and Informatica Cloud”. Conoco Phillips explained how they use PowerCenter and Informatica Cloud to aggregate data from sensor-bearing oil wells across Alaska and Calgary!
Wednesday’s packed Cloud agenda came to a close with a session from Schneider-Electric and Corvisa Cloud who talked about how they use Informatica Cloud Real Time to improve the operational efficiency of their Salesforce.com implementations by leveraging real-time data.
“Phew! That’s a lot of Cloud expertise in one day”, you say. And I would totally agree. That’s goes to show that I wasn’t lying when I said that I’m excited to hear about all things cloud this week. And I’ve only got to Wednesday. For those of you keeping track, there’s still ANOTHER conference day left.
Today, Thursday, plays host to the last two cloud sessions. If your business relies on embedding data into your own applications, then you might want to check out “How Embedded iPaaS Can Transform Your Business”. This session is delivered by RMS who are the vendors of a financial trading application. They will explain how they create seamless and secure connections between its cloud-based suite of financial applications and its clients’ on-premise data sources by embedding Informatica Cloud. They will also discuss in detail how they interface with Informatica Cloud’s REST API’s.
The RMS session should provide enough technical meat for anyone, but if not then you should make your way to the last Informatica session of Informatica World 2014 (let’s all give a collective sigh that they week is almost over. AAAAWWWWWWHHHHHH). The honor of presenting the last session goes to the Informatica Cloud product management team. It’s seems as if we’ve come full circle.
The final session is called “Developing Advanced Integrations in the Cloud” and will show how the new cloud designer helps you aggregate and merge multiple data sources, use Vibe Integration Packages, and connect cloud applications to on-premises applications like Oracle EBS and SAP. The Cloud PM team always does fantastic demos, so this session will be worth missing your flight.
Phew, what a week! Hopefully by now you’ve realized why I think May is the “Most Wonderful Time of the Year”. All sign along now… “It’s the most wonderful time of the year. The cloud team is going and everyone’s knowing it’s nearly here… In-form-atica-World. Is nearly here!”
Looking for a data integration expert? Join the club. As cloud computing and big data become more desirable within the Global 2000, an abundance of data integration talent is required to make both cloud and big data work properly.
The fact of the matter is that you can’t deploy a cloud-based system without some sort of data integration as part of the solution. Either from on-premise to cloud, cloud-to-cloud, or even intra-company use of private clouds, these projects need someone who knows what they are doing when it comes to data integration.
While many cloud projects were launched without a clear understanding of the role of data integration, most people understand it now. As companies become more familiar with the could, they learn that data integration is key to the solution. For this reason, it’s important for teams to have at least some data integration talent.
The same goes for big data projects. Massive amounts of data need to be loaded into massive databases. You can’t do these projects using ad-hoc technologies anymore. The team needs someone with integration knowledge, including what technologies to bring to the project.
Generally speaking, big data systems are built around data integration solutions. Similar to cloud, the use of data integration architectural expertise should be a core part of the project. I see big data projects succeed and fail, and the biggest cause of failure is the lack of data integration expertise.
The demand for data integration talent has exploded with the growth of both big data and cloud computing. A week does not go by that I’m not asked for the names of people who have data integration, cloud computing and big data systems skills. I know several people who fit that bill, however they all have jobs and recently got raises.
The scary thing is, if these jobs go unfilled by qualified personnel, project directors may hire individuals without the proper skills and experience. Or worse, they may not hire anyone at all. If they plod along without the expertise required, in a year they’ll wonder why the systems are not sharing data the way they should, resulting in a big failure.
So, what can organizations do? You can find or build the talent you need before starting important projects. Thus, now is the time to begin the planning process, including how to find and hire the right resources. This might even mean internal training, hiring mentors or outside consultants, or working with data integration technology providers. Do everything necessary to make sure you get data integration done right the first time.
During Informatica World in early June, we were excited to announce our new Potential at Work Community. You can read Jakki Geiger’s blog introducing the Community to learn more about the goals for this great resource. (more…)
In a recent Information Management blog post, Alex Bakker from Saugatuck Technology noted:
“There is an underlying problem facing many, if not most enterprise IT leaders and organizations: these technologies [Cloud, Mobile, Social, Analytics and Integration] have developed much faster than enterprise IT groups and practices have been able to adopt and manage them.”
The good news is a topic that was once considered the “Achilles heel of cloud computing” is increasingly being recognized as the key enabler of cloud success: integration and data management. With that in mind, Informatica rolled out our Summer 2013 release this week. Here are some highlights and useful resources. (more…)
In Ashwin Viswanath’s previous blog post, SaaS Data Integration for SaaS Applications, he explained how SaaS applications are much more dynamic than on-premises business applications with new fields and objects added with just a few clicks. This same agility is required when it comes to integrating SaaS applications, which is why it is important to have a hybrid IT strategy for your data integration architecture. Informatica PowerCenter together with Informatica Cloud can help you get started with such a strategy.