Last week I sat down with Scott Geffre, IT Director at Informatica, to learn more about our internal implementation of salesforce.com and our approach to cloud integration. It’s a topic that will also be featured in a number of Informatica World 2010 sessions in November, but as part of this cloud integration best practices interview series, I wanted to share the discussion here. Scott is focused on managing CRM applications at Informatica and has been with the company for over five years. Here is part one of our discussion: evaluating SaaS/Cloud TCO. (more…)