Tag Archives: Operational Data Integration

Attracting and Retaining Customers Requires Being Data Driven

According to a 2008  Forrester Research study, attracting and retaining top customers remains one of the highest priorities for CEOs today.  Here’s why: The cost of losing one customer is four times higher than the cost of obtaining that same customer  (Return on Behavior Magazine) Satisfying and retaining current customers is 3 to 10 times [...]

To Successfully Service-Orient, Data-Orient First!

I have firmly believed that a day would come when it would be you, my fellow integrators, telling me that one needs to data-orient first before benefiting from service-orientation. That day has indeed come! Just recently, I created a quick one question survey and sent it off to a number of application and enterprise architects [...]

It is “All About the Data!”

 It is “all about the data” is the response to this blog post by Joe McKendrick on ZDNet   I couldn’t have said it more eloquently than as described below: “The data is a pivotal piece of an SOA (most IT approaches, really), and is often under-served by SOA initiatives and projects. Data is diverse, duplicated, [...]

Podcast on Right-Time Data Integration from TDWI

In one of my earlier posts I mentioned that in order to effectively enable business agility, businesses need access to information at the speed of business, or what is called “right-time” information. In that post I had also introduced the terms “Right-Time Information” and the “Information Latency Continuum.” In the recently concluded TDWI World Conference [...]

What Does BPM Want? Or, what Does it Really Need?

In my previous post I made a statement that SOA and BPM overlooked the complexity of integrating fragmented enterprise data. As I looked around me across the vast expanse of the World Wide Web, I ran into someone else who says it exactly like it is – Michael Dortch.   In a recent post titled [...]