I was delivering a presentation recently to a group of IT executives and one of the CIOs asked “The Integration Factory sounds great, but how do you manage backlog?” My response was, “There is no backlog so there is nothing to manage.” In lean terminology, a backlog of projects or change requests are work-in-process inventory [...]
By John Schmidt
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Posted in Business Impact / Benefits, CIO, Data Integration, Governance, Risk and Compliance, Integration Competency Centers, Operational Efficiency
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Also tagged Best Practices, ICC, Integration Factory, IT Service Management, Lean, Lean Integration
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Recently I outlined Five Ways to Avoid a Cloud Data Disaster. Well, according to recent Ponomen Institute research, ”Nearly three out of four (73 percent) respondents say that adoption of cloud-based applications will have a significant impact on end users’ ability to circumvent existing access policies.” Are we on the verge of something cataclysmic or [...]
By Darren Cunningham
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Posted in Business/IT Collaboration, CIO, Cloud Computing, Data Governance, Data Integration, Governance, Risk and Compliance, Integration Competency Centers, Master Data Management
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Also tagged Cloud Computing, cloud integration, competency center, ICC, integration as a service, Lean Integration, Master Data Management, MDM, Ponomen Institute, SaaS Integration, salesforce integration
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Last week I wrote about a telephone company (Avaya) that achieved a 2,000% ROI through their Data Quality COE. They achieved this payback by focusing on the income side of the business; that is, driving revenue growth and reducing operational costs by improving the quality of integrated customer and business data. But is it possible [...]
A recent news release reported a 2,000% ROI resulting from a Data Quality Center of Excellence. How did Richard Trapp pull off this amazing feat? His answer caught me off guard when I asked him; “I never talk about data quality.” Pardon me? Isn’t that what you do? Richard’s response is that “Business people are [...]
