Informatica Perspectives

Now that the $700 billion dollar Troubled Asset Rescue Program (TARP) has been approved by the government, firms on Wall Street are preparing themselves for even more oversight and scrutiny by lawmakers and taxpayers. Survivors from the market meltdown will be required to establish tighter controls, policies, standards, and processes for managing and delivering trusted information for decision making, auditing, and regulatory reporting than ever before. [Read more]

In Chris Cingrani's recent post the question: "Data quality, does anyone care?" was posed. The answer is yes, of course people care about data quality – in fact, there are a lot of good reasons why a lot of people should care very deeply about data quality. Let’s look at the most recent example of where data quality makes a big difference, and that is in the federal election process. [Read more]

Over the last few months, I have had a number of discussions with clients at various stages of planning a data quality initiative. Some clients are just starting to take the data quality plunge, while others are evaluating how to leverage the successes of past projects into building out a formal data governance initiative. When I start talking to clients about their goals around data quality, I often start with the same basic question, regardless of where they fall from a maturity process around data quality. The question is simply – does the business care?

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In the post "SOA's Last Mile Part III: How to Address SOA's Hidden Data-Centric Pitfalls Effectively," David Lyle spoke about some high-level approaches to handling the data-centric pitfalls in an SOA.

I would like to introduce you to the solution…what I call data services, a flexible and cost-effective technology that can be the cornerstone of an SOA and EIM strategy by simplifying the complexity of both integrating diverse enterprise data that exists in individual silos as well as delivering a single, accurate and consistent view of all enterprise information, at the speed of business.
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This blog post is part two of an ongoing series highlighting the importance of data in a Service-Oriented Architecture (SOA). I look forward to hearing your thoughts and input on the subject.

I'm back. It's been a little longer than normal, longer than I would have liked. Perhaps that’s because 'addressing SOA's data-centric pitfalls' isn’t easy. (Really it’s because I’ve been working on other things. But let’s get back to the topic at hand.)

One of the benefits of the SOA approach is the ability to think top-down about problems. The usual approach is to work tightly with the business to define your processes from a business perspective, leading to clearly defined services that the business understands and you can implement together.

This is wonderful and has a clarifying symmetry that Software Engineering has been trying to achieve since the days of CASE. But now, here we are in 2008 with the SOA standards defined and the tools available to potentially achieve this vision. Ah, finally, the integration hairball will be contained and life will improve immeasurably for all!

But as I talked about last time, one of the reasons that things aren’t that simple is the data-centric pitfalls. And addressing this problem is not easy if you want to take a long-term, enterprise-oriented approach.

In talking with folks who have walked down this path, struggled with data problems, and are trying to think holistically about a workable longer-term solution, three themes come up again and again: [Read more]

An Integration Competency Center (ICC) can save a ton of money.  You've all seen references from industry analysts singing the praises of Business Intelligence Centers of Excellence (COEs) or ICCs, but most of them are either qualitative statements or, if they have been quantified, they refer to aggregate industry numbers.  For example, here are a couple of headlines from a quick Google search: "Enterprise Business Integration Market to Reach $3.9 Billion" and "Worldwide Network Consulting and Integration Services Spending to Increase 7.8% to Reach $29.3 Million". [Read more]

I was delighted to see last week a couple of industry awards won by our customers.  It's always nice to hear about such things, because I think it's a testament to the value we deliver to our customers.

The first award went to the Royal Bank of Scotland (RBS) at the annual UK 2008 CNET Networks awards.  They won "Financial Services Technology Project of the year" award with a project called "SPOT" (Shared Product Opportunity Tool).

"With SPOT, RBS overhauled its client management to drive profitability and success through the development of a collaboration network".

The judges said: “RBS implemented a new system to integrate client information previously held on disparate corporate and investment banking systems. We were impressed by the implementation’s ability to increase sales opportunities exponentially.” 

The second award went to telecoms giant KPN who were awarded top spot at the Ventana Research 2008 Leadership awards for the Information Management Awards category. 

“By introducing the 360-degree view of our customers and providing clean, trusted data in near real-time, Informatica is helping KPN raise the bar in terms of customer satisfaction, target customers with compelling cross-sell and up-sell opportunities, and reduce marketing and sales time to market" said Thomas Reichel, Senior IT Architect, KPN

Jan Muchez, CIO, KPN added, “Informatica products and services have been critical to driving shareholder value through improved customer service. To realize our strategic innovation goals, we built our customer data cleansing platform with Informatica soft ware; it gives us real-time cleansing and standardization of our customer data.”

If you're interested in reading more about how KPN is using Informatica, please visit our knowledge center 

We take great pride in the value our customers obtain from our solutions and I would like to congratulate both RBS and KPN on winning these prestigious industry awards.  Well done to you both!

If you would like to see more about the success our customers are obtaining from using Informatica please visit our knowledge center on the Informatica website.

Just as they say success is 10% inspiration and 90% perspiration, it can also be said that the success of a data integration project is 10% technology and 90% chemistry. And when I say chemistry, I'm not talking about hydrocarbons and nitrates, but the chemistry of people.

The success of any complex data integration depends on how the people that make things happen - the teams of administrators, analysts, managers, end-users, and business partners - can collaborate in establishing the business case, setting requirements, selecting technology, and putting all the pieces together.

However, two of the key players in data integration - analysts and administrators - don't necessarily see eye to eye, and this is costing enterprises in terms of staff resources and quality. [Read more]

The United States and world economies are going through tough times. Many financial services firms have suffered severe losses and many other industries are being impacted. Although business spending on IT has yet to contract overall, it has been reduced in the worst hit sectors to date, and is likely to be challenged overall in the coming months.

Although IT spending is not immune from a downturn, there are many facets of this spending that have become invaluable to business such as data warehousing and business intelligence.

At the heart of DW and BI programs is data integration. Whether it is performance management, predictive analytics, Master Data Management (MDM) or other data-centric initiatives, data integration is the cornerstone of these efforts. [Read more]

The number of articles and blog postings on cloud computing is staggering. Here is one from Chris Boorman Cloud Computing - integration is key which in turn references several other blogs. And check out this Architecture and Integration Summit taking place in Minneapolis on October 30th www.architectureandintegrationsummit.com. Informatica is leading a keynote presentation along with participation from Amazon and Salesforce.com.  The presentation by Sanjay Krishnamurthi, Peter Coffee and Jeff Barr will conclude with a live demo showing how salesforce.com can be integrated with Amazon using Informatica’s On-Demand integration – cloud computing to cloud computing using cloud integration.  [Read more]