The recent article NY Bomb Plot Highlights Limitations of Data Mining concludes that data mining and analysis techniques are ineffective in uncovering terror plots. No single technique or approach, whether based on data mining, human intelligence or other monitoring will ever be 100% comprehensive. This is why the most effective solution is a combination of [...]
January 25, 2010 – 4:58 pm
Continuing the discussion started in Globe-hopping Customer Data I’d like to examine the issues related to identifying which customers you do NOT want to do business with. One of our customers – a major bank in Saudi Arabia – learned first-hand the complexities that arise from having to comply with watchlists from multiple countries. At a minimum, [...]
January 5, 2010 – 12:20 pm
Over the past few months, an increasing portion of my conversations with customers has been about globalization. The recent financial crisis has caused many companies to focus more on market diversification. Some traditional markets are experiencing slow or negative growth and some emerging markets have recovered faster than others. In the global search for customers, crossing [...]
October 22, 2009 – 2:15 pm
This week I listened to an intriguing interview with Dr David Blumenthal. He is President Obama’s health records czar – and is tasked with setting up a nationwide health information technology infrastructure. Dr Blumenthal pointed out that in 2008, 90% of hospitals and 83% of physicians in the USA were still using paper-based patient [...]
September 8, 2009 – 12:48 pm
Last month, the US Dept of Homeland Security started the second phase of implementing Secure Flight. Some of you may have noticed being asked for your birth-date and gender when booking tickets on certain airlines. Run by the Transportation Security Administration, Secure Flight is an airline passenger screening program that matches passenger data to watch-lists [...]
