SubscribeWhat Does BPM Want? Or, what Does it Really Need?
Posted in Business Impact / Benefits, Cloud Computing, Data Integration, Data Quality, Data Services, Integration Competency Centers, Real-Time by Ash Parikh | |
In my previous post I made a statement that SOA and BPM overlooked the complexity of integrating fragmented enterprise data. As I looked around me across the vast expanse of the World Wide Web, I ran into someone else who says it exactly like it is – Michael Dortch.
In a recent post titled The Big Mash-Up, Continued: What Does BPM Want? in the BPM in Action Blog, Michael says that there are two things that matter the most. In his own words:
- “Need the First: The ability to base every business action, decision, and process on the most accurate, consistent, secure, and timely information available, without fail.
- Need the Second: The ability to answer the “Journalism 101” questions about that information – who’s using what, when, where, why, and how – accurately and completely, on demand at any time.”
He goes on to say that “Processes developed, enforced or revised based on inaccurate, inconsistent, or just plain wrong information are opportunities to make what we called sardonically in my young analyst days ‘career-limiting decisions.’”
So, as I have been saying, when it comes to leveraging the power of paradigms such as SOA and BPM, it does come down to accuracy, consistency and timeliness after all.
What do you think?
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