Category Archives: Data Synchronization
There’s been a lot written about the importance of customer adoption and success to the software as a service (SaaS) model – there’s even a manifesto and a Bill of Rights! Last month, Informatica Cloud received the Bronze Stevie Award for customer support. One of the drivers for this achievement was not only great front-line customer service from a world-class support organization (they even support trial accounts!), but also the establishment of a customer success team, which is run by Bryan Plaster. I sat down with Bryan to discuss his views on the importance of customer adoption to any cloud computing application, platform or infrastructure initiative, as well as some specifics on how Informatica Cloud approaches customer success. (more…)
In 2006, we unveiled a vision – a vision in which your IT would become a hybrid mixture of on-premise and cloud computing. We set off to develop two parallel tracks of integration – one in the cloud, and the other on-premise. Over the years we have continued to innovate and extend our solutions with guiding principles of simplicity, rapid deployment, unification, security and choice.
Our goal was to build an award winning service that could be used by anyone to integrate Salesforce.com with any on-premise application. This year we won “best integration service” for the fourth year in a row from Salesforce.com customers. Through our marketplace we have extended the end-points from Salesforce.com to Microsoft Dynamics, Oracle On-Demand and many other cloud or on-premise systems. The lessons we have been learnt along the way have allowed us to enhance our on-premise technology in order to provide you with easy to use web-based interfaces and self-service capabilities.
Everything today is about speed and data integration is no different. Our focus with cloud has been to ensure you are up and running immediately using a true SaaS solution that you can try before you buy. Our interfaces have been designed for business users with no IT knowledge – this same principle has guided our approach to self service across our entire product range and facilitated the use of data virtualization to drive agile BI.
When people talk “Cloud” they always mention integration and security as their two biggest concerns. We agree. That’s why we designed our cloud service with security in mind. Rather than moving data through our own multi-tenanted service, we chose to facilitate control from our service while focusing the data movement to occur within your own security protocols. Hence we decided to drop a lightweight integration engine behind your firewall and avoid introducing ANY new security holes into your environment. Your data goes where YOU want it to go – and boy, is it going! In 2011 we moved over 200Billion rows of data for over our cloud customers.
Our fourth design goal is to ensure unification with our traditional on-premise data integration solutions so that you, our users, can interoperate mappings from one to the other. Design a mapping on-premise and drop it into the cloud. Design a mapping in the cloud and use it on-premise to manage a simple departmental integration. You, our customers, are now extending your own integration competency centers with our cloud service.
Through all of this, we want to give you, our users, choice – choice relating to how and where you want to design, manage and run your integrations. Many of you are running integrations in the cloud from the cloud, AND/OR in the cloud from on-premise, AND/OR from the cloud to perform simple departmental integrations on-premise. It really doesn’t matter – the key point is that your developers are immediately cloud developers, on-premise developers and hybrid developers. You are using Informatica to manage the most complex integration challenges on-premise and are also using Informatica Cloud to run small departmental integrations.
You all tell us that your data is your most important asset. It resides on-premise, in the cloud and across the social networks. Train up through Informatica University and use your skills to maximise your return on that data from on-premise or from the cloud. It is your choice!
If you’d like to know more about our unification then why not come to Informatica World in May where you can meet and listen to customers who are doing precisely this.
I’m pleased to announce that Informatica Cloud has once again been honored by salesforce.com customers with the AppExchange Best of ‘11 Award for Integration. Based entirely on user reviews for the Informatica Cloud listing on AppExchange, it’s clear that when it comes to Salesforce CRM and Force.com data integration requirements, Informatica Cloud has become the clear choice for salesforce.com customers. This is the fourth year in a row that Informatica Cloud has achieved this honor, and our free Data Loader Service continues to be the all-time most popular application on the AppExchange. (more…)
I spent last weekend reading Geoffrey Moore’s new book, Escape Velocity: Free Your Company’s Future from the Pull of the Past. Then on Sunday, the New York Times published this article about salesforce.com: A Leader in the Cloud Gains Rivals. Clearly “The Big Switch” is on. With this as a backdrop, the need for a comprehensive cloud data management strategy has surfaced as a top IT imperative heading into the New Year – How and when do you plan to move data to the cloud? How will you prevent SaaS silos? How will you ensure your cloud data is trustworthy, relevant and complete? What is your plan for longer-term cloud governance and control?
These are just a few of the questions you need to think through as you develop your short, medium and long-term cloud strategy. Here are my predictions for what else should be on your 2012 cloud integration radar. (more…)
In March of last year I posted a blog here entitled: The Achilles Heel Of Cloud Computing – Data Integration. “In fact, what currently limits the number of cloud deployments is the lack of a clear understanding of data integration in the context of cloud computing. This is a rather easy problem to solve, but it’s often an afterthought.”
So more than a year later, where are we?
While some progress has been made, many cloud computing implementation projects continue to ignore the value of a sound data integration strategy and the use of the right data integration technology. Most paint themselves into a data quality and data synchronization corner, but give them time. (more…)
It was quite a week. According to the Tweets from @benioff, “over 45,000 people gave us a week of their summer to attend Dreamforce 2011” – a truly amazing number and a truly amazing conference. Informatica customers and partners were also out in full force as the topic of data integration was front and center in most of the keynotes and breakout sessions. Informatica announced that it’s now running over 20 billion transactions per month via its multitenant cloud integration service and also introduced a mobile administration and monitoring application that is now available on the Apple App Store.
Our session on Hybrid IT – The Importance of Integration to Salesforce Success was run twice due to popular demand and it was a packed house each time. Special thanks to our great customer speakers from PSA Insurance and Financial Services, Topcon Positioning Systems and Qualcomm. You can check out the slides here and the video on Salesforce YouTube Channel soon. (more…)
This week a milestone was announced for Informatica Cloud – the multi-tenant data integration service now surpasses 20 billion cloud data transactions and three million cloud data integration jobs per month. What does this mean, you ask? Simply visit Trust.InformaticaCloud.com/status and take a look for yourself. You’ll not only see real-time status of the on-demand service, you’ll see how many integration jobs and and transactions are being processed every day. (more…)
Earlier this year Informatica and Netsuite announced a partnership focused on delivering “Two Tier ERP” solutions to large enterprises. According to the press release:
“With a two-tier ERP infrastructure, the existing SAP or Oracle system serves as the hub at the enterprise level and is augmented with more flexible and cost effective cloud ERP solutions, such as NetSuite OneWorld, at the subsidiary or divisional level. Informatica’s cloud data integration solution enables integration between the on-premise enterprise system and cloud divisional systems.”
This deployment model leverages a robust cloud integration strategy to deliver the flexibility and agility of a SaaS ERP solution to divisions and subsidiaries, allowing them to benefit from accelerated consolidation, real-time visibility into performance, local flexibility and control. (more…)
I spent last week at the annual SIIA All About the Cloud Conference in San Francisco. The Software & Information Industry Association (SIIA) “is the principal trade association for the software and digital content industries.” They are also the organization that gives out the annual CODiE Awards, “the industry’s only peer‐review awards program, acknowledge innovation and excellence for products and services in the business software, digital content and education technology industries.”
I’m pleased to be able to say that Informatica Cloud has been recognized this year as the “Best Cloud Management Solution.”