Category Archives: Customers

Informatica World 2013: What’s Happening in the World of Data Governance?

It’s never been a more exciting to be in the data management industry.  With more and more organizations looking to make the most of their enterprise data, the need to do things better, faster & cheaper is ever increasing.  It should come as no surprise then, that data governance continues to be an important initiative surfacing across industries of all types.  Through data governance, organizations are looking to unleash the true potential of data and leverage it for competitive advantage.

Since this is such an important and relevant topic these days, we have a number of sessions next week at Informatica World designed to help your organization drive success with your data governance initiative, regardless of whether you’re just getting started or are looking to drive improvement in your current program.  Here are just a few of the highlights surrounding data governance next week:

 Holistic Data Governance: A Framework for Competitive Advantage

  • Learn how to make data governance a competitive differentiator that identifies critical business processes, decisions, and interactions and establishes policies, processes, roles, responsibilities, and architectures to support them with trusted, secure data.

Holistic Data Governance: Customer Roundtable

  • Rob Karel, VP of Strategy at Informatica, moderates this panel discussion featuring customers detailing their successful implementations of holistic data governance.

Data Governance in Action at Wells Fargo

  • Learn about the bank’s journey to a successful data governance program, the supporting role Informatica has played, and what lessons other organizations can take away from Wells Fargo’s experiences.

This is just a sample of what’s in store.  In addition to compelling sessions, you’ll also have the opportunity to hear and talk with Informatica executives and several of our customers who can help you on your journey to data governance success.

It’s not too late to register for Informatica World, check out the registration page for full program details.  I hope to see you there next week in Las Vegas!

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Posted in Business/IT Collaboration, Customers, Data Governance, Data Quality, Enterprise Data Management, Informatica Events, Master Data Management, Uncategorized | Tagged , , , , | Leave a comment

A key growth milestone for the Informatica Marketplace

Recently, the Informatica Marketplace reached a major milestone: we exceeded 1,000 Blocks (Apps). Looking back to three years ago when we started with 70 Blocks from a handful of partners, it’s an amazing achievement to have reached this volume of solutions in such a short time. For me, it speaks to the tremendous value that the Marketplace brings not only to our customers who download more than 10,000 Blocks per month, but also to our partners who have found in the Marketplace a viable route to market and a great awareness and monetization vehicle for their solutions.

There has been a lot of discussion around the explosion of data and what it means to companies trying to leverage this extremely valuable resource. Informatica has a huge part to play in helping customers solve those problems not only through the technologies we provide directly, but through the tremendous ecosystem that we have built through our partners. The Marketplace has grown to more than 165 unique partner companies, and we’re adding more every day. Blocks such as BI & Analytics sing Social Media Data from Deloitte, and Interstage XWand – XBRL Processor from Fujitsu represent offerings from large, established software companies, while Blocks such as Skybot Enterprise Job Scheduler and Undraleu Code Review Tool from Coeurdata are solutions that have been contributed by earlier stage companies that have experienced significant success and growth. It has been a pleasure helping these companies to grow and reach new customers through the Marketplace.

One of the most exciting things about reaching the 1K Block milestone is not just the amount of companies that are on the Marketplace, but the amount of solutions that have been contributed from our developer community. Blocks such as Autotype Excel Macro, Execute Workflow, and iExportNormalizer are all solutions that Informatica developers have built because it helps them in their daily activities, and through the Marketplace they have found a way to share these valuable assets with the community. In fact, over half of our solutions are free to use, which is a ringing endorsement of the power of the community and a great way to try out any number of useful solutions at no risk. By leveraging enabling technologies such as Informatica’s Cloud Platform as a Service, developers can create and share solutions more quickly and easily than ever before.

Overall, it has been an exciting ride as the Marketplace has rocketed to 1,000 Blocks in under three years, and I look forward to what the next three years has in store!

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Posted in Big Data, Business Impact / Benefits, Customers, Marketplace, PaaS, Uncategorized | Tagged , , , , , , , , , , , | Leave a comment

How to Improve Your Application Performance with the Hardware You Already Have

Most application owners know that as data volumes accumulate, application performance can take a major hit if the underlying infrastructure is not aligned to keep up with demand. The problem is that constantly adding hardware to manage data growth can get costly – stealing budgets away from needed innovation and modernization initiatives.

Join Julie Lockner as she reviews the Cox Communications case study on how they were able to solve an application performance problem caused by too much data with the hardware they already had by using Informatica Data Archive with Smart Partitioning. Source: TechValidate. TVID: 3A9-97F-577

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Posted in Application ILM, Customers, Telecommunications | Tagged , , , , , , | Leave a comment

Heathrow Airport Security is NOT Lean

This is a Lean Integration story – trust me, it will become clear as the story progresses.

I’ve now passed through London’s Heathrow airport security at least five times in the past year, so that makes me an expert. A common pattern I have observed is when the x-ray scanner notices something “suspicious” (like fluids or creams that should be in a separate clear plastic bag.) Then the nightmare starts. (more…)

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Posted in Customers, Data Integration, Integration Competency Centers | Tagged , , , | 3 Comments

How to Go From Multiple Salesforce Orgs to a Single Customer View

 

A World Map

Tracking key information across global, regional and departmental levels is often hard enough without considering multiple Salesforce orgs in your business.

If you’re here, then you may already know what a Salesforce org is, but if not, we have a definition available straight from the horse’s mouth:

“A deployment of Salesforce with a defined set of licensed users. An organization/org is the virtual space provided to an individual customer of salesforce.com. Your organization includes all of your data and applications, and is separate from all other organizations.” (more…)

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Posted in Business Impact / Benefits, Cloud Computing, Customer Acquisition & Retention, Customers, Data Migration, Master Data Management, Mergers and Acquisitions | Leave a comment

Some Things Change and Some Things Stay the Same

I joined Informatica five months ago — it didn’t seem like the “I’m new here card” kept things slow for very long and now, being four weeks from HIMSS, I’m in the middle of a familiar flurry activity. Each year, I am reminded that times change, the location changes, where I am working may shift but some things stay the same. At the top of the stay the same list is the passion we all have for healthcare IT… oh, and the familiar faces I look forward to reconnecting with!

Let me tell you a bit about what we have planned for HIMSS 2013. In the coming weeks, we will make exciting product announcements so watch this space. As a precursor, download our latest whitepaper on Healthcare Data Management.

Next, and probably the highlight that I am most excited about, we have one of our customers joining us during the conference. With a prominent NOLA presence, Jonathan Stevenson, Director of Analytics at Ochsner Health System, will be in our booth. Jonathan will share the Ochsner analytics vision and accomplishments. Ochnser relied on the Informatica Platform to migrate data from 38 clinical applications into Epic and then designated Informatica as their enterprise integration platform. As they enter the next phase of their analytics journey, the platform plays a key role in enabling business, clinical and IT collaboration with the ability to streamline development and improve confidence through improved data quality.

We are also excited to increase our booth presence this year and with two partners joining us to exhibit their solutions. The first being HighPoint Solutions and the second being announced closer to the show. Together we will demonstrate joint offerings and examples of innovations in healthcare.

 HIMSS would not be complete without social events. One in particular that I want to mention is a meet and greet reception, Monday, March 4th 6:00pm-8:00pm; we are co-sponsoring with dbMotion. If you’d like to attend, contact us via jshafer@informatica.com. If you can’t meet us at our booth, please let us know and we’ll be happy to arrange a separate time to meet.

Watch this Ochnsner YouTube video and then stop by booth 5005 and learn how Informatica can help you to unlock the potential of your data. Stop by to find out how you can win daily cash prize giveaways.

As always, please feel free to post comments or questions.

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Posted in Big Data, Complex Event Processing, Customers, Data Integration, Data Integration Platform, Data Migration, Healthcare | Tagged , , , | Leave a comment

Salesforce.com Recognizes Informatica for Cloud Data Integration

This week we got the news that for the fifth year in a row, Informatica Cloud has won the 2012 Salesforce.com AppExchange Customer Choice Award.  Informatica Cloud Integration for Salesforce was recognized as the winner in the very crowded IT and Administration category, which includes administration and IT, data cleansing, integration, IT management and other applications.These awards are based on the number and quality of customer reviews on the AppExchange.  (more…)

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Posted in Business Impact / Benefits, Cloud Computing, Customers, Data Quality, Data Synchronization, Marketplace, News & Announcements, PaaS, SaaS | Tagged , , , , , , | Leave a comment

Logitech MDM Case Study: Live Questions, Answers and Attendee Poll Results (Part II of II)

Last week, I posted this blog:  Logitech MDM Case Study: Seven Lessons for Mastering Product and Customer Data (Part I of II) which shares highlights from recent webinar. Logitech’s Severin Stoll, Senior Business Engagement Manager of Global IT Solutions spoke with David Decloux, MDM technical lead in EMEA about Logitech’s Global MDM implementation, in which they are mastering product, customer and consumer data.

Logitech’s Severin Stoll and Informatica's David Decloux answer questions from webinar attendees about building an MDM business case, implementation time, data governance, and real-time MDM.

In this blog, I’ll share some of the highlights of the Q&A I led and results from two polls. (more…)

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Posted in Customers, Data Governance, Manufacturing, Master Data Management, Retail | Tagged , , , , , , , , , , , , , , , , , , , , | Leave a comment

Logitech MDM Case Study: 7 Lessons for Mastering Product and Customer Data (Part I of II)

Severin Stoll played a critical role selling MDM within the business organization as a solution to their business challenges. Currently he’s in IT, responsible for the overall MDM program.

Severin Stoll played a critical role selling MDM within the business organization as a solution to their business challenges. Currently he’s in IT, responsible for the overall MDM program.

Logitech’s Severin Stoll, Senior Business Engagement Manager of Global IT Solutions participated in a webinar with David Decloux, MDM technical lead in EMEA about Logitech’s Global MDM Implementation.

Severin shared the business challenges that led the global electronics company to pursue an MDM program, their business requirements, and the seven lessons for mastering product and customer data. Their next step is mastering consumer data.

In the next two blogs I’ll share some of the highlights from the discussion, the Q&A session and the poll results from this popular webinar which attracted more than 800 registrants. (more…)

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Posted in Customers, Manufacturing, Master Data Management, Retail | Tagged , , , , , , , , , , , , , , , , , | Leave a comment

If a Picture is Worth a Thousand Words, Then Is a Video Worth a Million?

Yes!! Only if you are an Informatica customer who has access to our latest Support videos.

Informatica Global Customer Support is delighted to announce the launch of its Support TV with access to over a hundred videos in HD quality. These self-help videos will help you learn more about the products and troubleshoot issues easily, effectively .

We are always looking for new ways to enable customers to better help themselves and the launch of Support TV is a big step in that endeavor.

Watch, Learn, Resolve. This is our motto. (more…)

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Posted in Customer Services, Customers | Tagged , , | Leave a comment