Richard Cramer

Richard Cramer
Richard Cramer is Informatica's Chief Healthcare Strategist. He is a passionate advocate for the role that information technology and data can play in improving the quality and value of healthcare in the United States. Working closely with senior clinical and business leaders – representing payers, providers and technology companies – Richard maintains a comprehensive and poignant point of view on how organizations can move from current state systems and processes, to a healthcare future where care is high quality, high value and data-driven. Immediately prior to joining Informatica, Richard was the Associate CIO for Operations and Health Information Exchange at UMass Memorial Health Care where he led initiatives to improve care coordination and integration both within the health system, as well as with private physicians within the community. Among his accomplishments, Richard includes defining the information technology strategy supporting disease management initiatives at the University of Pennsylvania Health System in the early days of healthcare providers implementing population health initiatives. Richard received a Bachelor of Science degree in computer science from the United States Air Force Academy and prior to his time in healthcare served as a flight test engineering and systems analyst.

Much Ado About Nothing

All the talk about whether or not healthcare organizations will adopt cloud solutions is much ado about nothing – the simple fact is that they already have adopted cloud solutions and the trend will only accelerate.

The typical hospital IT department is buried under the burden of supporting hundreds of legacy and departmental systems, the multi-year implementation of at least one if not more enterprise electronic health record applications to meet the requirements of meaningful use, all the while contending with a conversion to ICD10 and a litany of other never-ending regulatory and compliance mandates. And this is happening in an economic climate of decreasing reimbursements and flat or declining IT budgets. (more…)

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Meaningful Use, Data Quality and Data Access – Three Sides of the Same Coin

I had the privilege to be invited to testify to the Health I.T. Policy Committee workgroup on the topic of data quality back in November. I’ve been an advocate for the work of the committee for years and am constantly impressed with the considerable insight and genuine passion they bring to their work. The opportunity to testify, however, was my first opportunity to actually participate in the policy-making process and it certainly was both a learning opportunity for me, as well as a chance to share my thoughts on the important topic of data quality. (more…)

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Posted in Data Quality, Healthcare, Vertical | Tagged , , , , , , , , | 3 Comments

Crowdsourcing Medical Decisions – Putting Big Data to Work in Healthcare

The widespread adoption of electronic health records (EHRs) is a key objective of the Health Information Technology for Economic and Clinical Health (HITECH) Act, enacted as part of the American Recovery and Reinvestment Act of 2009. With the pervasive use of EHRs, an enormous volume of clinical data will be readily accessible that has previously been locked away in paper charts. The potential value of this data to yield insights into what works in healthcare, and what doesn’t work, dwarfs the benefits of simply replacing a paper chart with an electronic system.  There’s appropriate enthusiasm that this data is going to be a veritable goldmine for enterprise data warehousing, business intelligence, and comparative effectiveness research. However, there are other, equally valuable, uses for this data to enhance clinical decision-making and improve the value of healthcare spending. Simply having instant access to large volumes of data that span thousands or tens-of-thousands of physicians, hundreds-of-thousands of patients and millions of encounters, offers an unparalleled opportunity to increase the quality and lower the cost of healthcare. (more…)

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ROI From Electronic Health Records is All About the Data, Not the Application

I’ve been advocating for years that replacing the paper chart with an electronic system is not the value of the EHR, but rather collecting data that can be used to understand and improve care. So I was very pleased to see Dr. John Showalter’s blog address this very issue – making a compelling case with real-world examples where wisdom derived from data has made demonstrable improvements in healthcare quality and corresponding reductions in cost. (more…)

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People, Processes and Technology – Don’t Forget the TECHNOLOGY!

As a routine matter of delivering care, billing for services and operating their hospitals and physician practices, healthcare providers deal with patient’s protected health information all day, every day. Dealing with the data becomes routine and it’s easy for sometimes onerous security and privacy policies and procedures to be overlooked. While we’d all like that not to be the case, delivering healthcare (and getting paid for it) is a hugely complex undertaking and focusing exclusively on human processes and calling for constant vigilance and attention to detail can only go so far. (more…)

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What Comes After EHRs?

Through the HITECH Act, the federal government is providing billions of dollars of incentive payments to healthcare providers to adopt certified electronic health record systems. However, realizing the full value of these investments is in jeopardy due to the pervasive data quality problems that currently exist within many healthcare provider organizations. Next week David Loshin, President of Knowledge Integrity and me are hosting a wide ranging discussion on healthcare data quality: what it is; why it matters so much; how we got in the mess we’re in; and what can be done to make things better moving forward. (more…)

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I Don’t Like Rotten Applesauce

I had the good fortune to work in the information services department at UMass Memorial Healthcare for several years prior to joining Informatica. It was pretty clear when I was there that the investments UMass Memorial was making in information systems was the future direction of healthcare everywhere, and that the lessons being learned there had applicability across the broader healthcare market. Since joining Informatica, I have had the opportunity to meet with a wide cross section of our healthcare customers and prospects, and I can confirm that this is in-fact absolutely true. A good case in point is the recent discussion I had with Karen Marhefka, Associate CIO at UMass Memorial, about the challenges of poor data quality and the adverse impact this can have on migrating existing data to new applications. (more…)

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