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MDM for Improved Customer Service

Dennis Moore, senior vice president and general manager, Master Data Management, Informatica, discusses how MDM can help companies improve customer service.

During this video, Dennis answers the following questions:

  • What did you discuss at the 2012 European MDM product advisory council?
  • With the holiday season upon us, how can companies use MDM to best serve their customers?
  • What have other industries learned from Retail? How can they apply what you have shared with us today?

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