I was delighted to see last week a couple of industry awards won by our customers. It’s always nice to hear about such things, because I think it’s a testament to the value we deliver to our customers.
The first award went to the Royal Bank of Scotland (RBS) at the annual UK 2008 CNET Networks awards. They won “Financial Services Technology Project of the year” award with a project called “SPOT” (Shared Product Opportunity Tool).
“With SPOT, RBS overhauled its client management to drive profitability and success through the development of a collaboration network”.
The judges said: “RBS implemented a new system to integrate client information previously held on disparate corporate and investment banking systems. We were impressed by the implementation’s ability to increase sales opportunities exponentially.”
The second award went to telecoms giant KPN who were awarded top spot at the Ventana Research 2008 Leadership awards for the Information Management Awards category.
“By introducing the 360-degree view of our customers and providing clean, trusted data in near real-time, Informatica is helping KPN raise the bar in terms of customer satisfaction, target customers with compelling cross-sell and up-sell opportunities, and reduce marketing and sales time to market” said Thomas Reichel, Senior IT Architect, KPN
Jan Muchez, CIO, KPN added, “Informatica products and services have been critical to driving shareholder value through improved customer service. To realize our strategic innovation goals, we built our customer data cleansing platform with Informatica soft ware; it gives us real-time cleansing and standardization of our customer data.”
If you’re interested in reading more about how KPN is using Informatica, please visit our knowledge center
We take great pride in the value our customers obtain from our solutions and I would like to congratulate both RBS and KPN on winning these prestigious industry awards. Well done to you both!
If you would like to see more about the success our customers are obtaining from using Informatica please visit our knowledge center on the Informatica website.